Valet Manager

Valet Manager Caravan Court Arlington, TX Job Details Full-time $55,000 - $60,000 a year 10 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Cost management Occupational safety regulation compliance Maintaining an organized workspace Operations management Handling insurance claims Variance analysis Outdoor work Budget control Staff scheduling Greeting customers Adhering to traffic regulations Mid-level Key Performance Indicators Driver's License Team management Driving Financial control management Profit & Loss statement Transportation safety regulations Organizational skills Hotel customer satisfaction operations Clean workspace maintenance Profit and loss analysis 2 years Valet parking Communication skills Staffing management Payroll processing Overseeing training Time management Full Job Description Are you a Customer Service Super Star….

WE NEED BIG STARS LIKE YOU!

!! Come be a part of an

AWARD-WINNING TEAM.

Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today's

Perks Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Volunteer Days, Wellness Days, Growth Oportunities Status:

Exempt Reports to: General Manager

JOB SUMMARY

The Valet Manager at Caravan Court is responsible for the oversight, revenue generation, cost controls, staffing, and training of the valet department. Additionally, the Valet Manager is responsible for providing a warm, polished, and professional first and last impression to every guest.

ESSENTIAL DUTIES & FUNCTIONS

Operational Responsibilities Greet guests according hotel standards Register all vehicles in parking platform Communicate the valet process to the guest Assist guests with any luggage and directional needs Professionally and efficiently park guest vehicles Managerial Responsibilities C reate valet schedule by Thursday for a Sunday start Complete valet payroll daily Track and report overtime Complete and document weekly training Conduct rehearsal audits and coach as needed Complete Progressive Discipline Forms as necessary Perform quarterly appraisal forms Administer coaching as needed Ensure staff is following core standards, principals, and values Act as property champion for valet parking digital platform Monitor valet revenue and expenses through KPIs Prepare and present P&L variances in valet revenue and expenses Report and address any insurance claims This includes vehicle incidents Vehicle theft Vehicle vandalism Guest incidents/ accidents Employee incidents/ accidents Guest Services Anticipate and attend to guest needs during interactions Be proactive when attending to guests Assist guests with all concierge services Team Support and Training Attend and contribute to department meetings Participate in cross training Complete all required trainings Communication and Reporting Facilitate all internal communications and follow up accordingly Run all reports necessary to the operation Complete full shift pass on reports and checklists Log all work in appropriate platforms Safety & Compliance Adhere to all safety and security guidelines Follow all driving regulations

ESSENTIAL SKILLS AND QUALIFICATIONS

Strong verbal and written communication skills Effective time management and problem-solving skills Ability to work well with a team and demonstrate attention to detail Excellent organizational skills and interpersonal abilities

Physical Requirements Sitting:

Short periods of time

Standing/Walking:

Long periods of standing, minimum of 5 consecutive hours

Lifting/Carrying:

Occasionally, maximum of 50 pounds. Pushing/ Pulling carts

Working Environment Interior:

Hallways, Guestrooms Exterior:

Outdoor areas of the hotel BASICS Maintain cleanliness and organization in all work areas Display courteous behavior with guests and team members Report any unsafe conditions immediately Ensure hotel equipment is in proper working condition Perform any additional duties as assigned by the supervisor

CANDIDATE PROFILE

Education and Experience Valid Driver's License No vehicle violations within the past 5 years Two years of valet experience required No minimum education requirements required