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Job Description
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
Greeting all patrons and responding to their questions. Ensure the safety and security of guest's keys in an orderly manner. Files guest's keys and tickets systematically to ensure efficient retrieval of guest's vehicles. Collection of guests payments by credit card or debit payment for valet parking. Knowledge of all special events and promotions available to guests. Ensure files are properly maintained in the software system to reflect the location of all vehicles parked in valet parking locations. Communicate with Valet Attendants to ensure parking claim tickets are completed correctly. Offers information to guests regarding directions and transportation needs. Comply with all uniform and appearance guidelines. All other duties as assigned.
HOW YOU WILL CREATE THE EXTRAORDINARY
Requires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.; occasional bending, reaching, and crouching Copying & writing of numbers Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency Work area is subject to variable temperatures.
WHAT YOU WILL NEED HS
diploma or GED. Casino/Hotel experience preferred. Experience within an upscale hotel and (2) years of customer service preferred. Valid Driver's License Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed. Must have good verbal and written communication skills. Skill in establishing and maintaining effective working relationships with co-workers. Ability to read, write, and communicate verbally in English. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
