Customer Assistance Representative
Job
OREGON EMPLOYMENT DEPARTMENT
Redmond, WA (In Person)
$44,720 Salary, Full-Time
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Job Description
Job Listing ID:
4460085Job Title:
Customer Assistance Representative Application Deadline:
Open Until FilledJob Location:
RedmondDate Posted:
04/10/2026Hours Worked Per Week:
40Shift:
NightShift Duration of Job:
Full Time, more than 6 months How to apply for this position: The employer has requested that WorkSource Oregon pre-screen all applicants for this position. Please contact your local WorkSource Oregon office if you wish to apply for this job. List of All Offices withPhone Numbers Job Summary:
HIRING EVENT
- REDMOND
- WORKSOURCE APRIL 15th from 9am-2pm
- Largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now!
REQUIREMENTS
- Must be at least 18 years old
- High school diploma or GED equivalent required
- Must have a valid driver's license
- No more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 3 years
- Apart from religious observation, must be able to work the following schedule:
Wednesday-Sunday:
4pm-1amJOB DUTIES
- Take incoming calls
- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns, check-ins and exit kiosk transactions
- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
- Understand and communicate rental terms and conditions, vehicle features and other services
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
HOURS:
- Apart from religious observation, must be able to work the following schedule:
Wednesday-Sunday:
4pm-1am PAY $18.50 per hour + performance based monthly bonus. Hourly base plus generous incentive plan provides the overall potential to earn $19.00- $24 / hr or more!
Job Classification:
Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Driver License InformationRequired:
Non-Commercial Drivers License CompensationSalary:
$18.50 per HourAdditional Benefit Information:
We offer:- Paid time off
- Employee discount
- Retirement savings plan including 401k
- Training and development
- Additional health benefits for full time employees
PRIORITY OF SERVICE
The Jobs for Veterans Act affords priority of service to covered Veterans and eligible spouses over non-covered persons for the receipt of employment, training, and placement services Job RequirementsExperience Required:
NoneEducation Required:
High School Diploma/GEDMinimum Age:
18Gender:
N/AEmployer Will Perform:
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