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Wheelchair Van Driver — Non-Emergency Medical Transportation (NEMT)
Job
EnclaveJoy Ride
Jonesborough, TN (In Person)
$29,120 Salary, Full-Time
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Job Description
Overview EnclaveJoy Ride is seeking a reliable and professional Non-Emergency Medical Transportation (NEMT) Driver to operate wheelchair-accessible vans. The role delivers safe, timely, and courteous transportation for patients and clients requiring non-emergency medical travel. Prior wheelchair-van experience is not required — comprehensive training provided. This is a paid position that supports community health and well-being Duties Safely operate wheelchair-accessible vans, shuttles, or cars to transport passengers to medical appointments, therapy sessions, and other destinations. Assist passengers with boarding, securement of mobility devices, and disembarking while ensuring comfort and safety. Maintain vehicle cleanliness and perform basic checks (fueling, inspections); report mechanical issues promptly. Follow all traffic laws, safety regulations, and company policies. Communicate professionally with dispatch, healthcare facilities, and passengers to coordinate schedules and address special needs. Provide excellent customer service — courteous, respectful, and attentive to passenger needs. Assist with heavy lifting when necessary (mobility devices, luggage) while following safe-lifting procedures. Maintain accurate trip records, mileage logs, and vehicle maintenance documentation as required. Qualifications Valid driver's license with F-Endorsement or Commercial Driver's License (CDL) and a clean driving record. Experience in delivery driving, shuttle, or bus/paratransit driving preferred. Strong communication and customer service skills. Ability to perform physically demanding tasks, including safe heavy lifting. Basic knowledge of vehicle maintenance and ability to identify/report issues. CPR/First Aid certification and DOT physical certificate are a plus, but not required. Ability to follow detailed routes and schedules while maintaining safety standards.