Triage Agent- Appliances

18-May-2026 Triage Agent- Appliances Full time Regular Job Description The Triage Agent prepares customer electronic products for repair. Their responsibilities include basic part replacement, cleaning, and preparation for shipment. They prepare and set up units which includes removing product from shipping cartons and lifting onto test racks. At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve. We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success, you'd be a great addition to our team. Key Responsibilities Drives a positive customer experience by building relationships and providing solutions to their needs. Completes serial and model verification as well as basic functionality testing to assist Repair Agents. Completes basic parts replacements. Completes final cleaning, unit preparation and verifies that repair units are ready to be shipped. Basic Qualifications Able to stand and sit for long periods of time Able to lift weight up to 50 pounds with or without accommodation Able to work in a non-climate-controlled environment Best Buy is an equal opportunity employer.

Application deadline:

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Req # 1026894BR Brand Best Buy Job Category Supply Chain Group Job Level Individual Contributor Minimum Pay 15.82 Maximum Pay 24.12 Store Number or Department 000623 CLEVELAND - SVC Address Line 1 3019 COLUMBIA RD City

RICHFIELD

State Ohio Search Categories Retail, Supply Chain Zip 44286-9622 Benefits Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide . Eligibility may vary.