Universal Banker

Universal Banker Location:

Florence, Aurora, Eagle River Wisconsin Company:

Great North Bank Why You'll Love Working Here Looking for a banking role where relationships matter and your work directly impacts the community? At Great North Bank, we believe banking is personal. Since 1891, we've been rooted in community, trust, and genuine service—and we're looking for a Universal Banker who shares those values. About the Role As a Universal Banker, you'll be supporting customers with everyday banking needs while building meaningful, long-term relationships. This role is ideal for someone who enjoys helping others and is interested in growing a career in community banking. You'll be the first point of contact for our customers, providing exceptional service while ensuring their banking needs are met efficiently and professionally. What You'll Do

• Assist customers with account servicing, transactions, and banking solutions
• Open new accounts and process deposits, withdrawals, and routine transactions
• Educate customers on banking products and services based on individual needs
• Respond to customer inquiries in person, by phone, and via email
• Identify and escalate issues while maintaining positive customer relationships
• Maintain accurate records and ensure compliance with banking regulations
• Collaborate with branch team members to meet service and performance goals What We're Looking For
• High school diploma or equivalent
• Customer service experience (banking or financial services preferred, but not required)
• Strong verbal and written communication skills
• Comfortable using Microsoft Office and basic computer systems
• Attention to detail and ability to handle confidential information
• Willingness to learn banking products, systems, and compliance requirements
• Positive attitude, team-oriented mindset, and adaptability What We Offer
• Competitive salary and comprehensive benefits package
• Paid time off and paid holidays
• Training and career development opportunities

Equal Opportunity Employer Pay:

$16.00 - $22.00 per hour

Work Location:

In person