Veterinary Receptionist/Client Service Representative

Come join a great team!! Do you have a love for pets and enjoy helping people? This is the place for you. We are a two-doctor small animal practice located in the beautiful Sierra Foothills of Oakhurst, CA that is actively looking for a front desk receptionist who can be the first impression of our clinic and provide a warm and welcoming visit to clients. A successful Receptionist needs to be outgoing, professional, have strong written and verbal communication skills, ability to prioritize tasks according to importance in a fast-paced environment, strong multi-tasker and the ability to build positive relationships with clients. Responsibilities will include, but are not limited to: Provide top-notch customer service. Being attentive to client and pet needs. Identify and work compassionately with clients in various emotional states. Work patiently with distressed, frustrated, or disgruntled clients. Answer and triage phone calls from clients. Schedule appointments and procedures. Check clients in and out, process payment transactions. Managing record requests between other hospitals and specialty practices. Assist in cleaning the hospital including but not limited to keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed. Maintain proper documentation. Relay appropriate information to/from clients to doctors and/or management.

Basic Qualifications:

High School Diploma or G.E.D. At least 1 year of customer service & receptionist experience. Proper telephone etiquette and client service excellence Excellent oral and written communication skills. Strong organizational skills with ability to multi-task and still attend to details. Previous money handling & credit card processing experience.

Computer skills:

Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.

Preferred Qualifications:

Experience as a receptionist in a veterinary setting Knowledge of medical terminology Experience with Covetrus Pulse software

Job Type/Schedule:

Part-time 2-3 days a week, 10-hour shift We are open Monday through Friday; shift could include any of those days. Work Remotely No You can learn more about us at our website www.ahs-vet.com . We hope to hear from you!

Pay:

$20.00 - $22.00 per hour

Benefits:

Employee discount Paid time off Uniform allowance

Work Location:

In person