Visitor Services Assistant

JOB TITLE

Visitor Services Assistant (Seasonal, May to early December 2026, $12 per hour)

PRINCIPAL RESPONSIBILITIES

• Assist in the daily operations of the Admissions Desk with a focus on customer service
• Assist in the daily operations of the Museum Shop
• Lead guided tours of the Cupola and conduct other public historical programming
• Serve as Point Person on an as-needed basis
• Operate Escape Room on select evenings
• Assist with light cleaning duties
• Assist with clerical duties, especially answering phones

DETAILS:

• Approximately 15-25 hours per week
• Shifts typically 7.5 paid hours plus 30-minute unpaid lunch
• Most shifts start as early as 8:30am-9:00am and end as late as 4:30pm-7:30pm
• Flexible scheduling availability required to help the museum meet its customer needs
• Weekend, evening, and holiday hours required

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to operate and balance Point of Sale (POS) cash register and ticketing system
• Excellent interpersonal skills; enjoys working with people of all ages and backgrounds
• Strong verbal and presentation skills
• Education and/or experience in the history field is appreciated
• Competence in exhibiting professionalism in a public setting
• Ambition to play an active role at Gettysburg's Premier Museum

PHYSICAL REQUIREMENTS

• Must be able to lift at least 40 pounds
• Must be able to walk up stairs throughout five-story building
• Must be able to lead outdoor walking tours of up to one-half mile

Job Types:

Part-time, Temporary Pay:

$12.00 per hour

Benefits:

Flexible schedule Shift availability: Day Shift (Required) Night Shift (Preferred)

Work Location:

In person