VP, Managed Security Operations

VP, Managed Security Operations at HelpSystems LLC VP, Managed Security Operations at HelpSystems LLC in Eden Prairie, Minnesota Posted in about 11 hours ago.

Job Description:

Whether you're an experienced professional or just getting started, your contributions matter at Fortra. If you're passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more! Are you a seasoned VP of Security Operations who has built a world-class SOC organization for a fast-growing service provider? Fortra is seeking a visionary leader to elevate our global Security Operations function and strengthen the protection of our customers against an ever-evolving threat landscape. In this pivotal role, you will shape the future of our detection and response capabilities, drive operational excellence, and position Fortra as the industry leader in threat disruption.

WHAT YOU'LL DO

Operational Leadership Lead our global 24x7 Managed Security Operations Centers, ensuring effective monitoring, threat detection, incident response, and remediation across networks, endpoints, email, and brand protection services. Build and execute a strategy that strengthens detection capabilities, service performance, and customer experience. Drive operational excellence through process improvement, automation, and optimized tooling. Serve as an executive escalation point for critical security incidents and major customer issues. Establish and nurture executive-level relationships with domain registrars, hosting providers, ISPs, cloud platforms, and major digital service providers to accelerate takedown response times. Develop collaboration frameworks with threat intelligence vendors, anti-abuse networks, and takedown service providers to enhance evidence quality and streamline takedown workflows. Partner closely with Product, Engineering, Sales, and Customer Success to evolve our services and support customer needs. Recruit, mentor, and develop high-performing SOC leaders across a global footprint. Ensure service readiness, resilience, and compliance with security frameworks.

Strategic Leadership:

Set and execute the long-term vision for Operations, ensuring alignment with business goals and growth objectives. Foster a culture of engagement, inclusion, high performance, and continuous development. Lead complex change initiatives, securing stakeholder buy-in and driving organizational adoption. Champions a high-performance culture through clear standards, empowered accountability, and sustained focus on operational excellence and outcomes. Drive business agility, reallocating resources as priorities evolve. Apply strong business and financial acumen to influence decisions and drive long-term value.

QUALIFICATIONS

15+ years of cybersecurity experience with 10+ years leading a large global Security Operations teams. Proven ability to scale SOC operations and improve detection/response outcomes in a high-volume environment. Previous success in leveraging external partnerships to establish expedited takedown channels and emergency escalation protocols for high-severity threats. Deep connections with industry threat-mitigation groups (e.g. APWG, M3AAWG, etc.) to enable early access to emerging threat intelligence and coordinated takedown actions. Strong communication skills with the ability to engage executives, customers, and technical teams. Experience building high-performing global teams and operating in a 24x7 service model.

Compensation:

200,000 USD - 225,000 USD At Fortra, we're breaking the attack chain. Ready to join us? At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set. As a full-time, exempt employee at Fortra, you'll enjoy a comprehensive benefits package that includes: Health, dental, and vision coverage as of hire Immediate enrollment in 401(k), HSA, and FSA plans Flexible PTO policy Tuition and personal enrichment reimbursement Option to enroll in ID Theft Protection Program At Fortra, work is only part of the story. Explore what Life at Fortra is all about, from perks that support holistic wellbeing to a culture that keeps you connected and empowered to make an impact beyond the job. Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on . As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.