VTC Facilitator

We are looking for a VTC Facilitator to support The Department of Defense, US Army, Combined Arms Support Command (CASCOM) G6, to provide Information Technology (IT) services and Digital Trainer support for the CASCOM and its subordinate organizations, which include the Army Logistics University (ALU), and the Ordnance (OD), Quartermaster (QM), and Transportation Corps (TC) schools. The G-6 mission is comprehensive and includes computer and IT support for Department of the Army (DA) civilians, contractors, and permanent party military personnel.

Responsibilities:

• Train users on the proper use and operation of VTC systems.
• Use scheduling software to ensure appropriate coordination of users, participants, schedulers, and facilitators, providing continuous and trouble-free transmission of conferences.
• Provide pre-conference testing and setup for video teleconferences and/or meetings.
• Operate crypto keying functions on equipment for secure video teleconferences.
• Assist customers with access to the SIPRNET Kiosk.
• Provide technical assistance as a backup to the Cyber Security Division when requested. Required Skills and Experience
• Bachelor's Degree in Computer Science or related field of study.
• Three (3) or more years of specialized experience working in the Microsoft Windows environment supporting Windows Server 2019, Microsoft Exchange, Microsoft Forefront Threat Management Gateway (Forefront TMG), formerly known as Microsoft Internet Security and Acceleration Server (ISA), Share Point, SQL Server 2019 or current releases of all OS and applications.
• Knowledge of IT concepts, principles and methods.
• Knowledgeable in the use of software tools and processes to load software images on and configuration to manage the supported computers.
• Knowledge of PC architecture and hardware and software capability and configurations.
• Ability to operate all video teleconference systems and have knowledge of facilitation operations.
• Knowledge of crypto keying functions of equipment for secure video teleconferences. Required Clearance
• Active DoD Secret Clearance required.

EOE M/F/Disability/Vet