Water Valet - Capital Hot Tubs

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY

With over 30 years of experience and expertise, Capital Hot Tubs has solidified its position as a leading provider of indulgent experiences. We became a part of Leslie's family in August 2021. Our legacy as a premier hot tub, swim spa, and sauna specialty retailer is built on a foundation of delivering exceptional products and unparalleled customer experiences. Our dedicated Service and Water Valet teams stand ready to cater to your needs, ensuring that your experience with our products is always seamless and satisfying.

Job Overview:

The maintenance and servicing of clients water both residentially and commercially. Interact with customers providing service, recommendations and general guidance. Provide superior customer service along with quality workmanship to every customer.

Pay:

$20.00 /Hourly Compensation within range to be determined by the applicant's education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities:

Must maintain the highest standards in customer service, display professional and ethical conduct, and possess sound verbal and written communication abilities. Appearance must be maintained and well-groomed at all times. Must be able to understand and comply with all Company directives and policies inclusive of safe driving and work place habits. Maintain customer's water through testing, making sure appropriate chlorine and pH levels. Performing preventative maintenance such as cleaning/replacing filters, bulbs in underwater light fittings, other necessary preventative tasks. Draining/re-filling hot tubs and swim spas. Maintaining a stocked inventory of equipment/chemicals and all other vital supplies. Use spa vacuum cleaners to clean the spa floor. Checking and repairing corrosion, cracks and leaks in the spa walls or floors. Use a telescopic pole with net to clean and remove any leafs or debris. May be required to perform deliveries as needed. Use and demonstrate best business practices with respect to driving, maintaining and operating Leslie's provided company vehicle. Maintains manual or automated records of all activities and prepares daily / weekly / monthly reports. Work with the rest of the service team to provide superior customer service to every Leslie's customer.

Qualifications:

High school diploma. Previous experience as a spa technician preferred. Knowledge of proper spa cleaning and maintenance methods. Extensive knowledge of spa chemicals and their properties. Ability to lift heavy equipment. Ability to work in harsh weather conditions. Ability to operate vehicles to transport various types of materials and equipment. We offer our employees competitive compensation , extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities. Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day. #HTHiring