Waxahachie Service - Overnight Cross Functional Rep - Part-Time
Job
HEB
Waxahachie, TX (In Person)
Part-Time
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Job Description
Responsibilities Job Summary:
As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.Key Responsibilities & Essential Functions:
- Customer Service / Sales /
Stocking:
Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection Uses suggestive selling techniques to meet customer needs and build department sales May make regular product announcements to inform customers Works a flexible schedule to accommodate shifts of different departments Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc. Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments Builds, stocks, and maintains displays and fixtures Assists with inventory control; loads, unloads, and moves product Slices, packages, labels, rotates, merchandises, culls, and prices product Gains knowledge of multiple departments; applies understanding of processes / policies Complies with Store and department SOPs, policies, and applicable laws For the Service cross functional team, works as a Checker when not performing Cross Functional duties- Food Safety /
Sanitation:
Ensures compliance with departmental / Store SOPs for food safety and sanitation Properly operates and maintains all equipment Cleans / sanitizes sales floor, display cases, prep areas, and equipment The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.Qualifications & Key Requirements:
Work Experience:
0+ years 6+ months of experience in H-E-B Store operationsRequired Knowledge/Skills/Abilities:
Knowledge of computer systems (Symbol, ACR, label machine)- Required Customer service and interpersonal skills
- Required Verbal / written communication and reading skills
- Required Ability to adapt to performing a wide range of duties across multiple departments
- Required Ability to work autonomously
Required Education:
HS Diploma or GED or equivalentRequired Licenses/Certifications:
Completion of Company Orientation and Safety Training
Required Physical Demands & Working Conditions:
Function in a fast-paced, retail environment, requiring detailed and precise tasks Work with Customers, staying attentive to their needs Work flexible schedules to accommodate differing department shifts Perform the following, based on yourDepartment:
Bakery:
- Constantly
- reach at waist, grasp
- Frequently stand, walk, reach at shoulder, bend
- Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction
- Occasionally be exposed to wet, cold, hot conditions, loud noise
- Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs
- Dairy / Frozen / Grocery /
Market:
- Constantly
- reach at waist, grasp
- Frequently stand, walk
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to wet, cold conditions, loud noise
DAIRY:
Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbsFROZEN:
Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbsGROCERY:
Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbsMARKET:
Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbsDeli:
- Constantly
- reach at waist, grasp
- Frequently stand, walk, stoop
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to wet, cold, hot conditions, loud noise
- Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs
- Cosmetics / Drugstore /
General Merchandise:
- Constantly
- reach at waist, grasp
- Frequently stand, walk
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to wet conditions, loud noise, ambient temperatures
COSMETICS
Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbsDRUGSTORE
Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbsGM:
Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbsFloral:
- Constantly
- reach at waist, grasp
- Frequently stand, walk
- Frequently be exposed to cold conditions
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to wet, cold, hot conditions, loud noise
- Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs
Gas Station:
- Constantly
- sit, reach at waist
- Frequently grasp
- Occasionally stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs
Produce:
- Constantly
- reach overhead, reach at shoulder, reach at waist, pivot, grasps
- Frequently walk, reach at knee, reach at floor, stoop, squat, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally stand, bend, crouch, kneel, stair climb
- Occasionally be exposed to wet, cold, hot conditions, loud noise
- Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs
Seafood:
- Constantly
- reach at waist
- Frequently stand, walk, pivot, push / pull with arms, grasp
- Frequently be exposed to wet and cold
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
- Occasionally be exposed to hot conditions, loud noise, ambient temperatures
- Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs
Service:
- Constantly
- stand, walk, reach at waist, grasp
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions
- Demonstrate the ability to lift 50 lbs, and manage in excess of 30 lbs
Shelf Edge:
- Constantly
- reach at waist, grasp
- Frequently stand, walk
- Occasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions
- Demonstrate the ability to lift 50 lbs, and manage in excess of 65 lbs
- While there may be exceptions, the measurements noted are generally defined as
Constantly:
5.5+ hours per 8-hour day;Frequently:
2.5- 5.
Occasionally:
0- 2.
Last revised:
7/1/2020Qualifications:
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