100135 701 Cool Springs Blvd, Franklin, Tennessee 37067 _TruGreen_ _accepts applications on an ongoing basis._
- Job Description
- Overview
- The Website Design Specialist supports the development, design, and optimization of the company's digital experiences, primarily Web.
This role focuses on executing UX/UI design work, maintaining design systems, improving user journeys, and assisting with website enhancements that deliver intuitive, engaging, and consistent interactions. This position partners closely with Brand, Content, Customer Care, Development Teams and Agency Partners to bring user-centered design solutions to life. The Specialist contributes research insights, designs components and layouts, supports experience testing, and ensures all digital touchpoints meet brand, accessibility, and UX standards.
UX/UI Design Execution + Create wireframes, low‑ to mid‑fidelity prototypes, visual layouts, and page designs based on defined requirements, briefs, or strategic direction. + Apply user-centered design principles to improve clarity, usability, and overall site experience. + Translate business needs and content requirements into intuitive digital interfaces for desktop and mobile. + Collaborate with development to ensure designs are implemented accurately and meet intended UX goals. 2. Experience Support & Optimization + Assist with user journey mapping, task flow diagrams, and competitive audits. + Help identify friction points and improvement opportunities across key funnels driving conversion. + Support A/B testing and user testing initiatives by preparing designs, documenting observations, and analyzing user behavior data with guidance. + Participate in QA for new features or page releases to ensure UX and visual consistency. 3. Design System & Standards Maintenance + Maintain and update components, patterns, and documentation within the digital design system. + Ensure consistency in spacing, typography, iconography, and interaction patterns across digital surfaces. + Support the governance of UX and brand standards, helping teams apply guidelines across content and creative assets. 4. Research & Insights Support + Assist in gathering insights from analytics, heatmaps, user feedback, and usability studies and help translate findings into creative recommendations for improving user experience. 5. Cross‑Functional Collaboration + Work closely with the Director of Website Strategy & Ecommerce to align designs with strategic initiatives and performance goals. + Partner with content, brand, and development teams to bring new designs, templates, and site components to life.
- Qualifications
- + Demonstrated experience (3+ years) in UX/UI design, digital design, or website experience roles supported by portfolio work.
+ Proficiency with design tools such as Figma, Sketch, Adobe XD, or similar. + Basic understanding of UX principles, responsive design, and accessibility guidelines (WCAG). + Experience building wireframes, prototypes, and visual layout designs. + Familiarity with CMS environments and how designs translate into front-end development. + Meticulous attention to detail and a passion for digital experience and user-centered design. + Excellent communication skills and comfort working in fast paced cross-functional team settings.
- Key Competencies
- + User-first mindset + Strong visual and interaction design sensibilities + Collaborative and eager to learn + Detail-oriented with solid organizational skills + Comfortable balancing multiple design tasks + Proactive in identifying experience improvements Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job. _TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace._
00 - $91,638.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit
EEOC/EEO
| TruGreen (trugreenjobs.com (https://www.trugreenjobs.com/eeo-is-the-law) ).
California Residents:
When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
Massachusetts Residents:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer
