Windows System Engineer

Job Description We are seeking a senior‑level Windows and Print Services engineer to support and maintain a large‑scale, enterprise printing environment. This role requires deep hands‑on experience with Windows Server print infrastructure, enterprise endpoints, and Tier 3 troubleshooting in production environments. Prior healthcare experience is a plus but not required. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Core Technical Experience Strong hands‑on experience with: Windows Server (including Print Services role) Windows 10 / Windows 11 in enterprise environments Centralized print servers supporting large production user populations Printing & Device Expertise Hands‑on experience with: HP enterprise printers Printer driver management, with strong preference for HP Universal Print Driver TCP/IP printing, including queue creation and troubleshooting DNS fundamentals as related to printing SNMP basics for printer status and monitoring Support & Troubleshooting Demonstrated ability to operate independently at a Tier 3 support level Root‑cause analysis of complex print failures Performance and stability troubleshooting Support of mission‑critical printing environments Experience with Group Policy related to printing and endpoint configuration Prior experience in healthcare or other regulated environments Familiarity with printing in VDI environments Exposure to IGEL‑based printing or non‑traditional endpoint platforms