Animal Care Worker / Manager
Quick Facts
What They Do
An Animal Care Worker or Manager manages animal care and grooming for a retail store that sells pets or for a pet grooming business. May also provide animal care and grooming at a kennel. Works with animals in shelters or rescue organizations. Works primarily with dogs and cats. Assists veterinarians with vaccinations or other procedures; screens people who want to adopt an animal from a shelter and provides information about caring for animals.
Core Tasks:
- Train workers in proper operational procedures and functions and explain company policies.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Resolve customer complaints regarding worker performance or services rendered.
- Recruit and hire staff members.
- Take disciplinary action to address performance problems.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Investigate employee complaints and resolve problems following management rules and regulations.
- Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
- Participate in continuing education to stay abreast of industry trends and developments.
- Arrange worker breaks to ensure services are adequately staffed throughout each shift.
- Inform management about problems, such as employee disputes.
- Apply customer feedback to service improvement efforts.
- Inform workers about interests or special needs of specific groups.
- Requisition necessary supplies, equipment, or services.
What to expect as an Animal Care Worker / Manager
26% of people achieve this level of education.
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4367 openings for Animal Care Workers / Managers
Career Progression
in United States (Nation)
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