Client Engagement Manager
Quick Facts
Median Salary$162,833
Most Common EducationBachelor's degree
Projected 10-Year Growth-0.35%
Assessment MatchTake the Assessment
What They Do
A Client Engagement Manager builds and maintains client relations. Works for a vendor organization and has ultimate responsibility for a client's entire experience with that vendor. May have a portfolio of clients and be accountable for the revenue, profitability and success of those customer relationships.
Core Tasks:
- Assign duties or responsibilities to project personnel.
- Communicate with key stakeholders to determine project requirements and objectives.
- Confer with project personnel to identify and resolve problems.
- Create project status presentations for delivery to customers or project personnel.
- Develop or update project plans including information such as objectives, technologies, schedules, funding, and staffing.
- Identify project needs such as resources, staff, or finances by reviewing project objectives and schedules.
- Identify, review, or select vendors or consultants to meet project needs.
- Monitor costs incurred by project staff to identify budget issues.
- Monitor project milestones and deliverables.
- Monitor the performance of project team members to provide performance feedback.
- Negotiate with project stakeholders or suppliers to obtain resources or materials.
- Plan, schedule, or coordinate project activities to meet deadlines.
- Prepare and submit budget estimates, progress reports, or cost tracking reports.
- Produce and distribute project documents.
- Propose, review, or approve modifications to project plans.
- Recruit or hire project personnel.
- Report project status, such as budget, resources, technical issues, or customer satisfaction, to managers.
- Request and review project updates to ensure deadlines are met.
- Schedule or facilitate project meetings.
- Submit project deliverables to clients, ensuring adherence to quality standards.
What to expect as a Client Engagement Manager
1Earn a Bachelor's degree
62% of people achieve this level of education.
2Gain skills and experience
See Client Engagement Manager related courses on Tallo
3Land a job
1292 openings for Client Engagement Managers
Career Progression
in United States (Nation)
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