Hotel Manager
Quick Facts
Median Salary$65,893
Most Common EducationBachelor's degree
Projected 10-Year Growth+16.17%
Assessment MatchTake the Assessment
What They Do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
Core Tasks:
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Greet and register guests.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Train staff members.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Interview and hire applicants.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Collect payments and record data pertaining to funds and expenditures.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Prepare required paperwork pertaining to departmental functions.
- Show, rent, or assign accommodations.
- Perform marketing and public relations activities.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
What to expect as a Hotel Manager
1Earn a Bachelor's degree
29% of people achieve this level of education.
2Gain skills and experience
See Hotel Manager related courses on Tallo
3Land a job
4036 openings for Hotel Managers
Career Progression
in United States (Nation)
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