Network / Systems Support Specialist
Quick Facts
Median Salary$63,768
Most Common EducationHigh school or GED
Projected 10-Year Growth-15.55%
Assessment MatchTake the Assessment
What They Do
A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
Core Tasks:
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Install network software, including security or firewall software.
- Analyze network data to determine network usage, disk space availability, or server function.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
- Troubleshoot network or connectivity problems for users or user groups.
- Provide telephone support related to networking or connectivity issues.
- Perform routine maintenance or standard repairs to networking components or equipment.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
- Install new hardware or software systems or components, ensuring integration with existing network systems.
- Install or repair network cables, including fiber optic cables.
- Test computer software or hardware, using standard diagnostic testing equipment and procedures.
- Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.
- Create or update technical documentation for network installations or changes to existing installations.
- Train users in procedures related to network applications software or related systems.
- Test repaired items to ensure proper operation.
- Install and configure wireless networking equipment.
- Document help desk requests and resolutions.
- Maintain logs of network activity.
- Research hardware or software products to meet technical networking or security needs.
- Create or revise user instructions, procedures, or manuals.
- Run monthly network reports.
What to expect as a Network / Systems Support Specialist
1Earn a High school or GED Diploma
30% of people achieve this level of education.
2Gain skills and experience
See Network / Systems Support Specialist related courses on Tallo
3Land a job
1927 openings for Network / Systems Support Specialists
Career Progression
in United States (Nation)
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