Order Processor / Order Entry Clerk
Quick Facts
Median Salary$42,675
Most Common EducationHigh school or GED
Projected 10-Year Growth+12.15%
Assessment MatchTake the Assessment
What They Do
An Order Processor or Order Entry Clerk handles customer orders for products or services. Records and verifies information about the order, including shipping and billing information, enters data as needed for a company system, and directs the order to the department where it will be filled.
Core Tasks:
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Recommend merchandise or services that will meet customers' needs.
- Inspect outgoing work for compliance with customers' specifications.
- Receive and respond to customer complaints.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Check inventory records to determine availability of requested merchandise.
- Compute total charges for merchandise or services and shipping charges.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- File copies of orders received, or post orders on records.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
What to expect as an Order Processor / Order Entry Clerk
1Earn a High school or GED Diploma
36% of people achieve this level of education.
2Gain skills and experience
See Order Processor / Order Entry Clerk related courses on Tallo
3Land a job
2033 openings for Order Processors / Order Entry Clerks
Career Progression
in United States (Nation)
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