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Passenger Service Agent

Quick Facts

Median Salary$35,708
Most Common EducationHigh school or GED
Projected 10-Year GrowthN/A
Assessment MatchTake the Assessment

What They Do

A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.


Core Tasks:

  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Provide boarding assistance to elderly, sick, or injured people.
  • Respond to passengers' questions, requests, or complaints.
  • Determine or facilitate seating arrangements.

What to expect as a Passenger Service Agent

1Earn a High school or GED Diploma

38% of people achieve this level of education.

2Gain skills and experience

See Passenger Service Agent related courses on Tallo

3Land a job

1128 openings for Passenger Service Agents

Career Progression

in United States (Nation)

The career progression is an interactive way to explore careers related to Passenger Service Agent. Click on each career to see its associated salary, job availability, skills, and more.