Receptionist
Quick Facts
Median Salary$35,743
Most Common EducationHigh school or GED
Projected 10-Year Growth+12.49%
Assessment MatchTake the Assessment
What They Do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Core Tasks:
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
- Hear and resolve complaints from customers or the public.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
What to expect as a Receptionist
1Earn a High school or GED Diploma
42% of people achieve this level of education.
2Gain skills and experience
See Receptionist related courses on Tallo
3Land a job
15019 openings for Receptionists
Career Progression
in United States (Nation)
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