Retail Sales Supervisor
Quick Facts
Median Salary$47,926
Most Common EducationHigh school or GED
Projected 10-Year Growth-18.32%
Assessment MatchTake the Assessment
What They Do
A Retail Sales Supervisor supervises sales associates and operations at a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May recruit and train new sales staff and prepare work schedules. Assists with resolving customer complaints.
Core Tasks:
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Assign employees to specific duties.
- Keep records of purchases, sales, and requisitions.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Inventory stock and reorder when inventory drops to a specified level.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Review inventory and sales records to prepare reports for management and budget departments.
- Establish and implement policies, goals, objectives, and procedures for the department.
- Enforce safety, health, and security rules.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
What to expect as a Retail Sales Supervisor
1Earn a High school or GED Diploma
12% of people achieve this level of education.
2Gain skills and experience
See Retail Sales Supervisor related courses on Tallo
3Land a job
741 openings for Retail Sales Supervisors
Career Progression
in United States (Nation)
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