Store Lead
Quick Facts
Median Salary$40,018
Most Common EducationHigh school or GED
Projected 10-Year Growth+19.86%
Assessment MatchTake the Assessment
What They Do
A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.
Core Tasks:
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
- Prepare merchandise for purchase or rental.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Demonstrate use or operation of merchandise.
- Ticket, arrange, and display merchandise to promote sales.
- Exchange merchandise for customers and accept returns.
- Inventory stock and requisition new stock.
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- Place special orders or call other stores to find desired items.
- Clean shelves, counters, and tables.
What to expect as a Store Lead
1Earn a High school or GED Diploma
42% of people achieve this level of education.
2Gain skills and experience
See Store Lead related courses on Tallo
3Land a job
5583 openings for Store Leads
Career Progression
in United States (Nation)
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