$20 - Multi Unit Shift Lead

$20 - Multi Unit Shift Lead Ranch Pizza Happy Valley Happy Valley, OR Job Details Full-time $20 an hour 19 hours ago Benefits Flexible schedule Qualifications Computer operation MAST Permit Basic math Credit card payment processing Computer skills OLCC Service Permit Food Handler Certification Full Job Description Are you self-starting with a desire for variety and autonomy on a daily basis? Ranch PDX is looking for our next super star Shift Lead to help guide and develop the teams at our Happy Valley and Oregon City locations! This unique opportunity will allow you to work alongside our Store Manager in a multi-unit structure. Moving between the two locations, you ll support the Store Manager in daily restaurant operations by guiding team members, ensuring high quality service and food execution, and maintaining a clean, efficient, and guest focused environment. This role works across all hourly positions, serving as a point of support for the shift, helping resolve issues, and ensuring that Ranch standards are upheld. The Lead exemplifies the tone for service excellence, supports training, and helps keep operations running smoothly at the direction of the Store Manager.

Essential Duties and Responsibilities:

Support daily FOH and BOH operations, assisting with guest service, line work, prep, and general workflow wherever needed. Deliver consistent, high-quality food and service in alignment with Ranch PDX standards. Monitor guest experience and respond promptly to concerns or service needs. Follow all food prep, cooking, storage, portioning, and presentation standards. Maintain clean and organized work areas in both FOH and BOH, including equipment, prep areas, dining spaces, and service stations. Assist with opening and closing duties following established checklists. Manage and troubleshoot basic POS, online ordering platforms, and service-related equipment. Collaborate with team members to ensure smooth service and efficient restaurant operations. Ensure all food is prepared, held, and stored at safe temperatures and meets established freshness and quality standards. Follow all Ranch PDX and Health Department sanitation requirements. Maintain awareness of product quality, rotation, waste, and overall food handling best practices. Model Ranch PDX principles and foster a collaborative, positive work environment. Support team members during service and help resolve shift-level operational issues. Facilitate training and onboarding of new employees as directed by the Store Manager. Promote adherence to policy, procedure, and operational standards across FOH and BOH. Write, place, and communicate orders to maintain appropriate inventory levels. Track waste and adjust pars as needed; communicate discrepancies or trends to supervisors. Assist in product rotation, stock organization, and preparation for service periods. Assist in implementing Ranch PDX policies and procedures throughout daily operations. Support consistency in workflow, service standards, and kitchen execution. Help uphold company expectations around communication, teamwork, and overall guest experience. Perform and complete additional duties as assigned. Competencies to perform this job successfully, an individual should demonstrate the following competencies: Strong organizational and consistent communication skills, both verbal and written. Ability to communicate effectively and efficiently with all levels of individuals. Identifies and resolves problems in a timely manner; uses critical thinking and problem solving skills. Self-motivated with the ability to problem solve and multitask in all types of situations. Strives to continuously build knowledge and skills. Uses time efficiently and has a sense of urgency. Follow through on commitments. Demonstrates honesty and integrity. Demonstrates initiative, accuracy, and thoroughness. Look for ways to improve and promote quality. Observes safety and security procedures, addressing/reporting unsafe and potentially unsafe conditions; utilizes equipment and materials properly. Able to deal with frequent change, delays, or unexpected events. Is consistently at work and on time. Follows instructions, responds to direction. Completes tasks on time and asks for direction when needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Less than high school education; or up to six (6) months related experience; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with [problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations OR Food Handlers Card (required). OLCC Alcohol Serving Permit (required).

AND OR WA

Food Handlers Card (required). WA MAST Permit (required). Computer and Software Skills To perform this job successfully, the individual should have or will need knowledge of: cash registers, POS terminals, POS software, credit card processing machines, Slack, Square, Uber Eats, DoorDash, Apple products (POS). Other Qualifications Flexible schedule availability. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; taste or smell. The employee is seldom required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally move up to 75 pounds (with assistance). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Tools and equipment used:

Commercial electric meat/cheese slicer, electric mixer, pizza ovens, electronic panel timers, knives, dishwashing machine, various office equipment - POS, laptop, printer, monitor.

Endurance:

Regularly lift and carry up to 50lbs. Walk and stand for 8hrs outside required rest periods. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to extreme heat (non-weather). The employee is occasionally exposed to extreme cold (non-weather), outdoor weather conditions, and risk of electrical shock, and vibration. The noise level in the work environment is moderate.