3PL Manager

3PL Manager Focus - 4.0 Homer Glen, IL Job Details Full-time $90,000 - $120,000 a year 1 day ago Qualifications OSHA (regulatory compliance area) Warehouse management system Warehouse logistics management DOT (Department of Transportation) regulations Full Job Description The 3PL Manager is responsible for overseeing the full lifecycle of high-end furniture logistics-from receiving manufacturer shipments to managing the final "White Glove" home delivery. You act as the bridge between national accounts (retailers) and the local delivery teams.

Key Responsibilities Inventory Control:

Oversee the scanning and tracking of high-value freight. Unlike standard 3PLs, Metropolitan deals with "non-conveyable" items (oversized furniture), requiring strict damage-inspection protocols upon receipt.

Vendor/Client Management:

Act as the primary point of contact for 3PL clients, providing real-time updates on inventory levels, transit times, and delivery completion.

Operational Leadership:

Direct daily activities including labor scheduling, dock management, and the supervision of "Scan Discipline" (ensuring every item is tracked at every touchpoint).

White-Glove Oversight:

Ensure delivery teams are trained in Metropolitan's specific assembly and installation standards for luxury furniture.

KPI Tracking:

Monitor metrics including Damage Ratios , On-Time Delivery % , and Warehouse Throughput .

Required SkillsQualifications Experience:

3-5 years in warehouse management, specifically within 3PL or Furniture Logistics .

Tech Savvy:

Proficiency in WMS (Warehouse Management Systems) and routing software. (They often emphasize "Scan Discipline"). The "Furniture Factor": Knowledge of furniture repair or "deluxing" (pre-delivery inspection) is often a preferred "plus" for this specific company.

Regulatory Knowledge:

Deep understanding of OSHA standards and DOT regulations for local delivery fleets. The "Metropolitan" Difference If you are preparing a resume or prepping for an interview for this specific company, focus on these three pillars:

Damage Mitigation:

Because they ship expensive, heavy items, showing you can reduce "claims" is your biggest selling point.

Last-Mile Logistics:

They aren't just moving pallets; they are moving items into people's living rooms.

Customer Service:

Since they represent high-end brands, the manager must ensure the delivery "experience" matches the brand's price tag.