Academic Tutor, MARC, Learning Resource Division

Academic Tutor, MARC, Learning Resource Division Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155 Posting Details Posting Summary Working Title Academic Tutor, MARC, Learning Resource Division Role Title Education Support Specialist I Role Code 29142-SW FLSA Nonexempt Pay Band 02 Position Number 296W0069 Agency Virginia Highlands Community College Division Virginia Highlands Community College (Div) Work Location Washington

• 191 Hiring Range $14/ hr Commensurate upon experience Emergency/Essential Personnel No EEO Category N-No EEO-4 Reporting Full Time or Part Time Part Time Does this position have telework options?
• Telework options are subject to change based on business needs
• No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule Monday
• Friday Schedule may include evenings.

Sensitive Position No Job Description Virginia Highlands Community College serves our community by providing quality and affordable education, training, and cultural activities through an array of flexible, diverse programs that enable community members to succeed today and in the future.

Job Description:

To provide tutoring services for students currently enrolled in classes at the college, and to address general needs of the college. Assist faculty, staff, students and visitors while at Virginia Highlands Community College. Provide administrative, outreach, and clerical support to the MARC and the library as needed. Greets students, faculty, staff and visitors upon entry into the MARC. Assists students who need academic support in the MARC in approved subject area(s). Direct students, faculty, and staff to the MARC coordinator to make tutoring appointments, and assist in making appointments as needed. Check students in upon arrival and maintain records of sessions. Promptly and politely serve patrons, students, faculty, and staff in the MARC and elsewhere in the LRC and on campus as needed. Promptly and politely answer the telephone and respond to questions, refer, and/or transfer the call as appropriate. Assist with receipt of new materials when needed. Duties may include unpacking large and small boxes and carrying materials to shelves. Maintain confidentiality when assisting students. Sign in students upon beginning any/all tutoring. Assist the MARC coordinator with programming/events. Maintain the physical area of the MARC by organizing and tidying the space. Assist the library staff as needed. Other duties as assigned. Maintain customer service mentality. Communicate well. Use good interpersonal and telephone skills. Maintain attention to detail and careful work. Maintain reliability and punctuality. Remain motivated to help students achieve success. Maintain professionalism and kindness when communicating with/assisting students, faculty, staff and patrons. Maintain customer service mentality: Communicate well Use good interpersonal and telephone skills Maintain attention to detail and careful work Maintain reliability and punctuality Remain motivated to help students achieve success Maintain professionalism and kindness when communicating with/assisting students, faculty, staff and patrons This is not a remote position. The vacancy is an on‑site role. Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications Grade of no less than B in the desired subject (no

C, D, F, W, I

) Prior tutoring/teaching/student support experience Ability to work a flexible schedule that includes 29 hours per week Detail oriented Strong communication and interpersonal skills Computer skills, including Microsoft Office programs and Google docs. Additional Considerations Bachelor's degree preferred Work experience in community colleges or other higher education settings preferred but not required. Ability to tutor in multiple disciplines Operation of a State Vehicle No Supervises Employees No Required Travel N/A