Access Lead - UPMC Hamot CVTS, UPMC

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Take the next step in your career with UPMC Hamot CVTS as an Access Lead, where you'll guide daily operations and support a high-performing team delivering exceptional patient care. Hamot CVTS works with innovative technologies and equipment for cardiovascular surgical patients, including wound care and vein procedures. Enjoy an excellent workplace culture with a supportive environment and frequent educational opportunities to help you grow professionally. If you are a collaborative leader passionate about patient access, staff development, and operational excellence, we encourage you to apply. This full-time position will work Monday through Friday between the hours of 8:00am and 4:30pm. No holidays, evenings or weekends are required, offering a great work-life balance. Prior experience with Epic is preferred.

Responsibilities:

Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions. Serve as an advocate, resource, troubleshooter, and designated leader at specific work sites. Represents Management and is empowered to make decisions. Responsible for training new staff and orienting to department work area. Provide ongoing education and communication as necessary. Provide feedback on a regular basis to management about all personnel, department issues and concerns for areas of direct responsibility. Monitor patient flow and respond to changes in workload, patient volume, and staffing levels, planning services accordingly. Ensure precertification requirements have been met prior to treatment. Update patient demographic and insurance information in the system as necessary. Verify insurance benefit information with all available carriers via electronic verification system or telephone if not previously completed. Interact with the clinical staff and/or ancillary departments to resolve reimbursement issues. Advise the clinical staff of the need for a possible referral to a participating health care facility when appropriate. Works various revenue reports within established time frames. Takes action accordingly to ensure a successful billing process. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned.