Accounting Clerk

Job DescriptionJob Description A global financial services company is seeking an Accounting Clerk for their office in Glen Allen, VA.

Duration:

Temporary-to-Hire Location:

Glen Allen, VA Daily cash posting. Research and respond to chargebacks or dispute claims from all major credit cards for business. Review retrieval and chargeback response process to identify and enact improvements that will maximize resources and reduce losses. Serves as the functional expert for all credit card payment activity through the payment processing systems including and not limited to the various internal and external resources. Documenting fraud and chargeback alerts Maintain and update systems and processes for deducting lost chargebacks from booking settlements as per policies. Respond to client refund requests via payment processor in a timely manner and per current policies and procedures. Maintain a working knowledge of fraud and chargeback trends both on an industry and corporate level. Communicate emerging trends and issues to management on a regular basis. Prepare and distribute client billing reports on a recurring and ad-hoc basis. Maintain an understanding of company products, services, and systems. Produce reports on a weekly/monthly/quarterly basis and support requests for ad-hoc analysis by business units Perform routinely quality checks by auditing 10-15% of all disputes and chargeback resolutions. Assist with the development and maintenance of loss prevention policies, procedures, and processes. Respond to client refund requests via tickets in a timely manner and per current policies and procedures.

Requirements:

Knowledge, Skills, and Abilities:

2 years of experience in a detail-oriented work environment preferably Accounts Payable area 3 years of experience in managing multiple priorities Ability to complete work with minimum supervision. Possess effective communication skills, both verbal and written. Ability to handle multiple tasks efficiently and in a timely manner. Exhibits enthusiasm and cooperation as an active member of a team environment. Possess strong interpersonal skills. Possess strong PC skills - Intermediate Excel experience is required. At least 2 year of customer service experience. Demonstrated problem solving skills & strong mathematical skills. Ability to meet deadlines