Accounts Receivable Clerk

We are looking for an Accounts Receivable Clerk to support financial operations for a team in Exeter, New Hampshire. This Long-term Contract opportunity is expected to run for approximately six months and may continue longer depending on departmental needs. The person in this role will help manage customer account balances, resolve payment issues, and keep receivables activity organized and accurate in a fast-paced environment.

Responsibilities:

• Oversee an assigned group of customer accounts and take independent action to address overdue balances and support timely payment resolution.
• Communicate regularly with internal leadership and sales partners to provide updates on repayment activity and account status.
• Manage a high-volume accounts receivable inbox, responding to payment notifications, statement requests, invoice inquiries, credit hold questions, and credit memo needs.
• Investigate and reconcile payment variances such as unapplied cash, partial payments, tax-related issues, and other billing exceptions.
• Ensure information remains accurate and current across Billtrust and other internal accounts receivable platforms.
• Support month-end closing activities and contribute documentation and assistance during annual audit processes.
• Record detailed collection efforts, follow-up actions, and customer interactions within the Billtrust collections system.
• Provide daily operational assistance to the AR Team Lead through reporting, issue follow-up, and coverage for essential receivables tasks.