Administrative Assistant

Job Description The Administrative Assistant supports administrative and operational functions across service, inspection, and installation activities. This role ensures accuracy, consistency, and continuity of internal processes while acting as a flexible resource across departments. Responsibilities Coordinate and schedule subcontractors and service technicians at customer sites Provide technicians with job schedules and scopes of work in a timely manner Create and manage jobs within the company's construction management software Generate track purchase orders for field service technicians Support technicians in ordering appropriate materials for job completion Respond to customer inquiries and provide requested service reports and documentation Handle incoming service calls and coordinate job scheduling with customers Manage and maintain the electronic job scheduling system Assist technicians in procuring tools and materials as necessary Process and submit service work order invoices promptly Provide professional communication with customers and internal teams Support documentation and tracking of operational activities Skills & Qualifications High school diploma or equivalent required; associate degree or higher preferred 2+ years of experience in an administrative, operations, or coordinator role Prior experience in a service, field operations, or construction environment a plus Strong organizational skills with high attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Experience with payroll or timekeeping systems preferred Ability to manage multiple priorities in a fast-paced environment Strong written and verbal communication skills Demonstrated ability to handle sensitive information with discretion