Administrative Assistant

Role Overview The Sales Administrative Assistant will liaise between upper management and clients to ensure smooth operations and timely communication.

Key Responsibilities Sales Support:

Follow up on all sales leads and schedule in-home appointments.

Data Management:

Update and maintain customer leads and appointments in the Setmore app; perform data entry in the Jobber app.

Customer Service:

Handle inquiries via phone or email, ensure customer satisfaction, and manage complaint resolution.

Administrative Support:

Organize paperwork for ZLM Services and prepare presentations or proposals for meetings.

Retail Assistance:

Assist in all aspects of retail sales and cover the showroom when needed to assist customers and record sales.

Required Skills and Qualifications Proficiency:

High-level proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and the ability to learn company-specific sales software.

Organization:

Strong multitasking and time-management abilities.

Communication:

Excellent verbal and written communication skills.

Detail-Oriented:

Exceptional attention to detail. Compensation and Benefits The starting salary for this position is $20.00 per hour for the first 90 days. Following the 90-day period, a review meeting will be held to raise details and provide available personal health insurance. This is a full-time, year-round position.