Administrative Assistant / Customer Relations

Job Summary We are seeking a detail-oriented Administrative Assistant / Customer Relations professional to join our team. In this vital role, you will serve as the first point of contact for clients and visitors, manage daily office operations, and provide exceptional support to ensure smooth business functions. Your proactive approach and excellent organizational skills will help foster positive relationships with clients while maintaining efficient administrative workflows. This paid position offers a fantastic opportunity to develop your office management expertise and enhance your customer service skills. Responsibilities Answer multi-line phone systems, and direct calls with professional phone etiquette Manage front desk operations, including handling incoming inquiries Maintain organized filing systems, data entry, and accurate record keeping using Microsoft Office Support bookkeeping activities including invoicing, and basic financial record management Provide exceptional customer support by addressing client questions promptly and professionally Perform clerical tasks such as proofreading documents, preparing correspondence, and managing office supplies Qualifications Office management or administrative experience in a professional setting a plus Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent organizational skills with the ability to prioritize tasks efficiently Demonstrated ability to handle multi-line phone systems and maintain professional phone etiquette Strong attention to detail, and proofreading abilities Previous personal assistant or customer service experience is advantageous Familiarity with office equipment such as fax machines, scanners, and multi-function printers Familiarity with Laboratory functions a plus but not necessary Join us to be part of a team where your organizational talents and customer relations expertise will make a meaningful impact!

Pay:

$22.00 - $35.00 per hour

Benefits:

Paid time off

Location:

Chesterland, OH 44026 (Preferred)

Work Location:

In person