Administrative Assistant I - Utility Services

JOB Provides administrative, financial, and operational support to the Utility Services Division, including invoicing, purchasing, payroll support, regulatory documentation, and customer service coordination. The position works independently to ensure accurate processing, regulatory compliance, and efficient daily operations.

EXAMPLE OF DUTIES

Provides administrative and clerical support to the Utility Services Division, including correspondence, document preparation, record retention, inventory management, and office supply coordination.

Processes invoices, purchase requisitions, purchase orders, check requests, and procurement card transactions for Utility Services operations.

Assists with budget development and financial tracking by compiling historical expenditure data, maintaining spreadsheets, and identifying spending trends for management review.

Reviews and verifies employee timesheets for accuracy, maintains payroll documentation, and provides authorized secondary review of time records.

Prepares, maintains, and organizes required regulatory documentation and data entries, including TCEQ compliance records, Texas Water Development Board (TWDB) reports, and FMCSA Training Provider Registry (TPR) CDL training entries, to ensure regulatory compliance and audit readiness.

Serves as a primary point of contact for incoming Utility Services calls; creates service tickets, dispatches field personnel, routes requests appropriately, and assists in de-escalating customer concerns when possible.

Utilizes Tyler systems, Microsoft Excel, Time Clock systems, and Microsoft Office applications to support financial processing, payroll review, reporting, and departmental operations.

Adheres to the personnel, safety, and department policies and procedures.

Assists other coworkers as needed.

Performs other duties as assigned.

SUPPLEMENTAL INFORMATION

Desired QualificationsPrior experience in utility services, public works, or a related operational environment preferred. Knowledge/ Skills / AbilitiesKnowledge of office practices and procedures, including records management and administrative workflows.

Knowledge of budget tracking, payroll support, and financial documentation processes.

Skilled in communication, both oral and written, including spelling, grammar, punctuation, and sentence structure.

Skilled in typing, data entry, and computer operations with speed and accuracy.

Skilled in using office software including Microsoft Office.

Skilled in preparing and reviewing documents, agendas, minutes, and correspondence.

Ability to understand and carry out oral and written directives, prioritize multiple tasks, maintain professionalism under pressure, and meet deadlines effectively.

Ability to maintain confidentiality of sensitive information and work cooperatively with coworkers, supervisors, vendors, and citizens. Administrative Assistant I - Utility Services 3.8 3.8 out of 5 stars Cross, TX $21.69 an hour - Full-time Town of Flower Mound 27 reviews $21.69 an hour - Full-time JOB Provides administrative, financial, and operational support to the Utility Services Division, including invoicing, purchasing, payroll support, regulatory documentation, and customer service coordination. The position works independently to ensure accurate processing, regulatory compliance, and efficient daily operations.

EXAMPLE OF DUTIES

Provides administrative and clerical support to the Utility Services Division, including correspondence, document preparation, record retention, inventory management, and office supply coordination.

Processes invoices, purchase requisitions, purchase orders, check requests, and procurement card transactions for Utility Services operations.

Assists with budget development and financial tracking by compiling historical expenditure data, maintaining spreadsheets, and identifying spending trends for management review.

Reviews and verifies employee timesheets for accuracy, maintains payroll documentation, and provides authorized secondary review of time records.

Prepares, maintains, and organizes required regulatory documentation and data entries, including TCEQ compliance records, Texas Water Development Board (TWDB) reports, and FMCSA Training Provider Registry (TPR) CDL training entries, to ensure regulatory compliance and audit readiness.

Serves as a primary point of contact for incoming Utility Services calls; creates service tickets, dispatches field personnel, routes requests appropriately, and assists in de-escalating customer concerns when possible.

Utilizes Tyler systems, Microsoft Excel, Time Clock systems, and Microsoft Office applications to support financial processing, payroll review, reporting, and departmental operations.

Adheres to the personnel, safety, and department policies and procedures.

Assists other coworkers as needed.

Performs other duties as assigned.

SUPPLEMENTAL INFORMATION

Desired QualificationsPrior experience in utility services, public works, or a related operational environment preferred. Knowledge/ Skills / AbilitiesKnowledge of office practices and procedures, including records management and administrative workflows.

Knowledge of budget tracking, payroll support, and financial documentation processes.

Skilled in communication, both oral and written, including spelling, grammar, punctuation, and sentence structure.

Skilled in typing, data entry, and computer operations with speed and accuracy.

Skilled in using office software including Microsoft Office.

Skilled in preparing and reviewing documents, agendas, minutes, and correspondence.

Ability to understand and carry out oral and written directives, prioritize multiple tasks, maintain professionalism under pressure, and meet deadlines effectively.

Ability to maintain confidentiality of sensitive information and work cooperatively with coworkers, supervisors, vendors, and citizens.