Administrative Manager

Job Title:

Administrative Manager Supervisor:

Chief Operations Officer Rate:

$70,304

• $75,000/ year

Hours:

Monday

• Friday, 7:30am
• 4:00pm

Date:

May 2026

• Job Overview Are you passionate about making a real difference in people's lives?

Join our team at the ECHO Atascadero shelter, where every day brings new opportunities to create meaningful change! Reporting to the Chief Operations Officer, the Administrative Manager, will manage the administrative operations of the El Camino Homeless Organization (ECHO) and supervise the Administrative team. We are seeking a motivated professional with a positive, solutions-oriented mindset who is passionate about supporting individuals experiencing homelessness. We are looking for someone who can work full time, Monday

• Friday, 7:30am
• 4:00pm, with flexibility for occasional nights, weekends, and holidays. If you're ready to work with purpose and drive meaningful outcomes, we invite you to be a part of our mission to transform lives and build a stronger community!
• Essential Duties & Responsibilities 1.

Oversee daily administrative operations and ensure adherence to company policies and procedures. 2. Oversees ordering supplies for the office and client needs. 3. Supervises the Administrative team to ensure tasks are completed accurately and in a timely manner. Offers coaching, training, and support as needed. 4. Review and approve timesheets, conduct performance reviews, and general HR responsibilities for direct reports. 5. Manages grant reporting and tracking. Creating detailed spreadsheets of expenses, gathering back-up documentation such as receipts and client data, and ensuring that files are complete and all grant requirements are being met. Keeps track of grant spending in regards to meeting deadlines for expenditures. 6. Manages the CenCal billing and reporting. 7. Process timesheets for payroll, create payroll spreadsheets, and oversee that all hiring paperwork is completed, entered into the database, and included in the employee files. 8. Prepare reports, statistics, and other organizational documents. 9. Maintain filing and tracking systems, manage records retention, and oversee on & off-site storage. 10. Track and code expenses according to budget and grant requirements. 11. Reconcile monthly credit card statements. 12. Work closely with the bookkeeper to process weekly invoices for payment and track expenses. 13. Oversees weekly deposits prepared by the Administrative Coordinator and submit to the bookkeeper and development team. 14. Ensure accuracy and timeliness of HMIS entries completed by the Administrative Coordinator. 15. Provide coverage for phones, messages, and inquiries when the Administrative Coordinator is unavailable. 16. Greet and assist donors, clients, volunteers, and community members at the front desk when the Administrative Coordinator is unavailable. 17.

Process Development:

Collaborate directly with other Managers to evaluate admin workflows and implement improvements in documentation tools and processes to increase efficiency and outcomes. 18. Ensures updates and maintenance of the donor database occurs on a daily basis. 19. Ensures the safety of the residents, clients, volunteers, and shelter. 20. Collaborate with other departments, taking a team approach to client relationships and advocacy whenever appropriate. 21. Serve as liaison with outside agencies. 22. In this position, you will need to answer calls infrequently after work hours and on rotating weekends. 23. Provide back-up support, as needed, for the breakfast program for shelter residents from 7:30-8:30am. 24. Driving to meetings and events is a required duty for this position. 25. Consistent and reliable attendance is essential in this role. 26. Other duties as assigned.

• Knowledge, Skills, Talents, & Abilities 1.

Provide respectful engagement to adults with histories of chronic homelessness, serious psychiatric disabilities, and co-occurring substance use disorders. 2. Provide culturally competent support to a diverse population. 3. Use de-escalation skills & trauma informed care approach when issues arise. 4.

High-Pressure and Crisis Management:

Possess the critical ability to work effectively under pressure, maintaining composure and taking immediate action in health, safety, or operational crisis situations. 5. Adaptability is essential in this role, as the dynamic and often unpredictable nature of a homeless shelter environment requires flexibility, sound judgment, and the ability to respond effectively to changing client and operational needs. 6. The ability to work proactively, take initiative, and complete tasks independently with minimal supervision is essential to maintaining efficient operations and ensuring clients receive timely, consistent support. 7.

Decision Making:

Superior ability to make sound ethical and practical decisions under pressure that affect both clients and program function. 8.

Advanced Technical Experience:

Advanced experience in data entry, reporting, and navigating external agency platforms such as CenCal and HMIS. 9.

Problem Solving:

Demonstrated ability to resolve complex client issues involving multiple agencies and systemic challenges. 10.

Attitude:

Demonstrate a professional and flexible demeanor, and the ability to work as a team player. 11. Excellent oral and written communication skills and the ability to interact with all departments/levels of the organization and outside third parties in a highly professional manner. 12. Ability to work with diverse populations including those facing challenges in the areas of mental health, domestic violence, child welfare services and aging. 13. Excellent time-management and organizational skills with the ability to work independently and take initiative. 14. Calm demeanor; Able to work under pressure; Able to respond to a crisis situation, health or safety issue and take appropriate and immediate action. 15. Able to maintain a high-level privacy and confidentiality of employees', guests' and clients' information. 16. Knowledge of universal precautions and what constitutes a medical or situational emergency. 17. Understanding of mandated reporting laws. 18. Must be professional, flexible, friendly, and work as a team player. 19. Assume ownership for accomplishing assignments, requests and tasks. 20. Intermediate knowledge of Office Suite, including WORD, EXCEL, and PowerPoint. 21. Bilingual Spanish speaking is a plus. $0.50 bilingual Spanish pay differential is provided. 22. Employment is contingent upon meeting all job requirements. Education and/or Experience College degree, or two/plus years' experience in a similar role. 2 years of experience working for a non-profit. 3 years of administrative experience. 3 years of management experience. Certificates, Licenses, Registration Must possess a valid California Driver's License. Must have a reliable vehicle, clean driving record, and proof of insurance. Must be willing to travel throughout San Luis Obispo County. ECHO's Cultural Norms Greet all people with a smile and kindness. Listen without judgement and consider matters from another's perspective. Give everyone the chance to change and grow. Treat one another with dignity and respect. Be open to provide or receive feedback. Resolve conflict in a timely and constructive way. Willingness to be adaptable ECHO's Benefits Package Health Insurance

• 75% of cost covered by ECHO Vision & Dental Insurance
• 75% of cost covered by ECHO 403b Retirement Savings Plan with up to a 3% annual salary match for eligible employees 12 paid holidays per year 120 vacation hours per year
• accrual rate increases steadily with additional years of service 56 hours of paid sick time per year 3 Wellness Holidays per summer (June-August) Family friendly work environment Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is usually sedentary, and frequently required to use hands to finger, handle, or feel and talk or hear. The employee is regularly required to stand; walk; reach with hands. The employee must occasionally lift and /or move up to 10 pounds and sometimes lift and/or move up to 40 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Admin Offices are located upstairs, with only stairway access. Noise level varies from quiet office environment to very noisy shelter and dining hall. Variable work environment; work is conducted mostly indoors. ECHO is an equal opportunity employer and does not unlawfully discriminate on the basis of race, creed, national origin, disability, sex, gender identity, marital status, age, or any other protected status covered by federal or state law.

• No phone calls, please

•

Job Type:

Full-time Pay:

$70,304.00

• $75,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person Administrative Manager 3.5 3.5 out of 5 stars 6370 Atascadero Avenue, Atascadero, CA 93422 $70,304

• $75,000 a year
• Full-time El Camino Homeless Organization (ECHO) 11 reviews $70,304
• $75,000 a year

•

Full-time Job Title:

Administrative Manager Supervisor:

Chief Operations Officer Rate:

$70,304

• $75,000/ year

Hours:

Monday

• Friday, 7:30am
• 4:00pm

Date:

May 2026

• Job Overview Are you passionate about making a real difference in people's lives?

Join our team at the ECHO Atascadero shelter, where every day brings new opportunities to create meaningful change! Reporting to the Chief Operations Officer, the Administrative Manager, will manage the administrative operations of the El Camino Homeless Organization (ECHO) and supervise the Administrative team. We are seeking a motivated professional with a positive, solutions-oriented mindset who is passionate about supporting individuals experiencing homelessness. We are looking for someone who can work full time, Monday

• Friday, 7:30am
• 4:00pm, with flexibility for occasional nights, weekends, and holidays. If you're ready to work with purpose and drive meaningful outcomes, we invite you to be a part of our mission to transform lives and build a stronger community!
• Essential Duties & Responsibilities 1.

Oversee daily administrative operations and ensure adherence to company policies and procedures. 2. Oversees ordering supplies for the office and client needs. 3. Supervises the Administrative team to ensure tasks are completed accurately and in a timely manner. Offers coaching, training, and support as needed. 4. Review and approve timesheets, conduct performance reviews, and general HR responsibilities for direct reports. 5. Manages grant reporting and tracking. Creating detailed spreadsheets of expenses, gathering back-up documentation such as receipts and client data, and ensuring that files are complete and all grant requirements are being met. Keeps track of grant spending in regards to meeting deadlines for expenditures. 6. Manages the CenCal billing and reporting. 7. Process timesheets for payroll, create payroll spreadsheets, and oversee that all hiring paperwork is completed, entered into the database, and included in the employee files. 8. Prepare reports, statistics, and other organizational documents. 9. Maintain filing and tracking systems, manage records retention, and oversee on & off-site storage. 10. Track and code expenses according to budget and grant requirements. 11. Reconcile monthly credit card statements. 12. Work closely with the bookkeeper to process weekly invoices for payment and track expenses. 13. Oversees weekly deposits prepared by the Administrative Coordinator and submit to the bookkeeper and development team. 14. Ensure accuracy and timeliness of HMIS entries completed by the Administrative Coordinator. 15. Provide coverage for phones, messages, and inquiries when the Administrative Coordinator is unavailable. 16. Greet and assist donors, clients, volunteers, and community members at the front desk when the Administrative Coordinator is unavailable. 17.

Process Development:

Collaborate directly with other Managers to evaluate admin workflows and implement improvements in documentation tools and processes to increase efficiency and outcomes. 18. Ensures updates and maintenance of the donor database occurs on a daily basis. 19. Ensures the safety of the residents, clients, volunteers, and shelter. 20. Collaborate with other departments, taking a team approach to client relationships and advocacy whenever appropriate. 21. Serve as liaison with outside agencies. 22. In this position, you will need to answer calls infrequently after work hours and on rotating weekends. 23. Provide back-up support, as needed, for the breakfast program for shelter residents from 7:30-8:30am. 24. Driving to meetings and events is a required duty for this position. 25. Consistent and reliable attendance is essential in this role. 26. Other duties as assigned.

• Knowledge, Skills, Talents, & Abilities 1.

Provide respectful engagement to adults with histories of chronic homelessness, serious psychiatric disabilities, and co-occurring substance use disorders. 2. Provide culturally competent support to a diverse population. 3. Use de-escalation skills & trauma informed care approach when issues arise. 4.

High-Pressure and Crisis Management:

Possess the critical ability to work effectively under pressure, maintaining composure and taking immediate action in health, safety, or operational crisis situations. 5. Adaptability is essential in this role, as the dynamic and often unpredictable nature of a homeless shelter environment requires flexibility, sound judgment, and the ability to respond effectively to changing client and operational needs. 6. The ability to work proactively, take initiative, and complete tasks independently with minimal supervision is essential to maintaining efficient operations and ensuring clients receive timely, consistent support. 7.

Decision Making:

Superior ability to make sound ethical and practical decisions under pressure that affect both clients and program function. 8.

Advanced Technical Experience:

Advanced experience in data entry, reporting, and navigating external agency platforms such as CenCal and HMIS. 9.

Problem Solving:

Demonstrated ability to resolve complex client issues involving multiple agencies and systemic challenges. 10.

Attitude:

Demonstrate a professional and flexible demeanor, and the ability to work as a team player. 11. Excellent oral and written communication skills and the ability to interact with all departments/levels of the organization and outside third parties in a highly professional manner. 12. Ability to work with diverse populations including those facing challenges in the areas of mental health, domestic violence, child welfare services and aging. 13. Excellent time-management and organizational skills with the ability to work independently and take initiative. 14. Calm demeanor; Able to work under pressure; Able to respond to a crisis situation, health or safety issue and take appropriate and immediate action. 15. Able to maintain a high-level privacy and confidentiality of employees', guests' and clients' information. 16. Knowledge of universal precautions and what constitutes a medical or situational emergency. 17. Understanding of mandated reporting laws. 18. Must be professional, flexible, friendly, and work as a team player. 19. Assume ownership for accomplishing assignments, requests and tasks. 20. Intermediate knowledge of Office Suite, including WORD, EXCEL, and PowerPoint. 21. Bilingual Spanish speaking is a plus. $0.50 bilingual Spanish pay differential is provided. 22. Employment is contingent upon meeting all job requirements. Education and/or Experience College degree, or two/plus years' experience in a similar role. 2 years of experience working for a non-profit. 3 years of administrative experience. 3 years of management experience. Certificates, Licenses, Registration Must possess a valid California Driver's License. Must have a reliable vehicle, clean driving record, and proof of insurance. Must be willing to travel throughout San Luis Obispo County. ECHO's Cultural Norms Greet all people with a smile and kindness. Listen without judgement and consider matters from another's perspective. Give everyone the chance to change and grow. Treat one another with dignity and respect. Be open to provide or receive feedback. Resolve conflict in a timely and constructive way. Willingness to be adaptable ECHO's Benefits Package Health Insurance

• 75% of cost covered by ECHO Vision & Dental Insurance
• 75% of cost covered by ECHO 403b Retirement Savings Plan with up to a 3% annual salary match for eligible employees 12 paid holidays per year 120 vacation hours per year
• accrual rate increases steadily with additional years of service 56 hours of paid sick time per year 3 Wellness Holidays per summer (June-August) Family friendly work environment Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is usually sedentary, and frequently required to use hands to finger, handle, or feel and talk or hear. The employee is regularly required to stand; walk; reach with hands. The employee must occasionally lift and /or move up to 10 pounds and sometimes lift and/or move up to 40 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Admin Offices are located upstairs, with only stairway access. Noise level varies from quiet office environment to very noisy shelter and dining hall. Variable work environment; work is conducted mostly indoors. ECHO is an equal opportunity employer and does not unlawfully discriminate on the basis of race, creed, national origin, disability, sex, gender identity, marital status, age, or any other protected status covered by federal or state law.

• No phone calls, please

•

Job Type:

Full-time Pay:

$70,304.00

• $75,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person