Administrative Specialist - Behavioral Health

Overview Pay:

$20/hourly Are you passionate about supporting mental health care in a compassionate, organized, and trauma-informed way? We are looking for a dedicated and detail-oriented Administrative Specialist to join our team at a licensed mental health clinic. As the first point of contact for clients, visitors, and staff, you'll play an essential role in creating a welcoming, efficient, and supportive environment. If you are someone who thrives in a fast-paced environment, enjoys helping others, and has a keen eye for detail, we'd love to hear from you!

Benefits for Full-time employees:

Health Insurance:

Offered through Blue Cross Blue Shield , with generous company contribution.

Enhanced Retirement Plan:

25%•33% Employer match based on tenure.

Student Loan Assistance:

Consolidation, counseling, & limited employer contribution! Discounted Tuition with College & University Partnerships!

Tuition Assistance:

Reimbursed or prepaid college coursework!

Home Mortgage Initiative:

Favorable down payment ( 3-5%) , reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

Generous Accrued Paid Vacation:

3 weeks in your first year! Vacation Cash-Out Option 3 Paid Personal Days 11 Paid Holidays Accrued Paid Sick Time Benefits for

Part-time Employees:

Accrued Paid Sick Time Enhanced Retirement Plan:

25%•33% Employer match (Minimum of 20 worked hours per week)

Student Loan Assistance:

Consolidation and free debt counseling! Personal PTO•(Minimum 20 hour regular part-time schedule•does not apply to per diem) Why Join Us? : Make a

Difference :

Be an essential part of a team that provides high-quality, trauma-informed care to individuals in need.

Work Environment :

Join a compassionate, collaborative, and supportive team dedicated to improving mental health outcomes.

Professional Development :

We value your growth and provide opportunities for learning and advancement within the organization.

Comprehensive Benefits :

Enjoy competitive compensation and benefits in a stable, rewarding role.

Responsibilities Client & Visitor Reception :

Serve as the first point of contact for clients and visitors, greeting them warmly and assisting with check-in and check-out procedures. Ensure a positive and professional experience for everyone who walks through the door.

Phone & Communication Management :

Answer phones, respond to inquiries, and direct calls or messages to the appropriate staff in a timely, professional manner.

Appointment Scheduling :

Manage clinician calendars, schedule appointments, and coordinate effectively using our Electronic Health Record (EHR) system.

Insurance & Payments :

Verify insurance coverage, collect copayments, and assist clients with necessary intake or consent forms, ensuring seamless billing and documentation processes.

Confidentiality & Compliance :

Maintain strict adherence to HIPAA regulations and ensure confidentiality in all interactions.

Administrative Support :

Assist with various administrative tasks such as copying, faxing, scanning, filing, and providing support for clinicians and administrative staff as needed.

Front Office Management :

Maintain a clean, organized, and trauma-informed reception area to ensure a safe and welcoming environment for clients and staff.

Data Entry & Reporting :

Assist with data entry, report generation, and documentation to support program compliance and funding requirements.

Support During Audits & Inspections :

Provide administrative assistance during audits, inspections, or licensing reviews to ensure smooth operations. Other Duties as

Assigned :

Perform other administrative tasks as required to support overall clinic operations and provide a high level of service.

Qualifications Education :

High School Diploma, GED, or HiSET required.

Experience :

1-3 years of related experience, preferably in a healthcare or mental health setting.

Technical Skills :

Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and ability to navigate the internet and EHR systems.

Customer Service Skills :

Excellent interpersonal skills, with a friendly, approachable demeanor for interacting with clients, visitors, and staff.

Organizational Skills :

Strong attention to detail and ability to manage multiple tasks efficiently while maintaining a calm and organized workspace.

Confidentiality & Ethics :

Ability to handle sensitive information with discretion, and uphold confidentiality in all interactions according to HIPAA regulations.

Physical Requirements :

Ability to carry out primary job functions while sitting and standing for extended periods. Must be able to perform tasks in a noisy environment, and lift items (up to 50 lbs) when needed.

Driving :

Valid driver's license and reliable personal transportation, as the role may require occasional travel.