Administrative Support Professional Jobs in USA, RI, Providence | Rose International Job

Required Education:

• High School Diploma or EquivalentRequired Skills, Knowledge, and Experience:

• Prior experience in a clerical or paraprofessional position
• A working knowledge of the applicable statutes, rules, and regulations about the licensure of health service providers
• Ability to apply such knowledge in the context of a computerized licensing system, including the preparation of required documentation and the operation of related equipment and peripherals
• Strong oral and written communication skills
• Ability to maintain confidence in records and information
• Ability to properly manage and maintain physical and electronic records
• Ability to operate office equipment, computer software, and hardware
• Ability to take initiative in identifying problems and working creatively to solve them
• Thorough working knowledge of office administrative practices and computer database systems
• Ability to work independently on difficult or relatively complex tasks
• Ability to interact professionally and courteously with the public and licensees
• Ability to effectively communicate and maintain effective relationships with associates or with the public

Licensing Aide Job Responsibilities:

• Process initial and renewal applications from healthcare facilities
• Provide courteous and efficient customer service over the phone, by email, and in person
• To assist a superior in processing complaints and preparing correspondence involving health services licenses, complainants, attorneys, and other state and federal agencies
• To be responsible for reviewing and processing applications for licensure in health-related professions and occupations
• To create and maintain investigatory case files, documents, and related confidential and case-sensitive duties in an assigned area of responsibility
• To be responsible for the maintenance of licensure and other related records in both manual and computerized file systems
• To prepare and edit general correspondence, forms, spreadsheets, and related documents by utilizing various software applications and equipment
• To relieve a supervisor of administrative details and other routine matters
• To interact with the public on an ongoing basis
• To be responsible regularly for the preparation of licenses and other sensitive documents requiring auditing control
• To effectively and efficiently respond to mail, telephone, and personal inquiries from consumers, governmental agencies, and interested parties requesting information concerning entities regulated by the department, and to provide courteous and efficient customer service over the phone, by email, and in person
• To provide the public with accurate and detailed information on the qualifications and requirements for licensure in regulated professions, compliant procedures, etc.
• To process purchase orders, requisitions, and related documents, and to maintain appropriate records
• As directed, to assist in the orientation and training of employees.
• To do related work as required
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.