Administrative Support & Service Dispatch Coordinator

Administrative Support & Service Dispatch Coordinator 3.2 3.2 out of 5 stars 950 Commerce Blvd, Midway, FL 32343 Full-time Georgia Florida Security and Fire, LLC 18 reviews Full-time Administrative Support & Service Dispatch Coordinator Georgia-Florida Security and Fire, LLC Georgia-Florida Security and Fire, LLC is a family-owned security company seeking a detail-oriented and dependable individual to join our Administrative Support team while also assisting with Service Dispatch scheduling.

Position Overview:

This role is ideal for someone who thrives in a fast-paced environment and enjoys balancing customer service, coordination, and administrative responsibilities. You will play a key role in supporting both our customers and field technicians.

Key Responsibilities:

Dispatch technicians to residential and commercial service calls Answer incoming customer calls and assess service needs Research customer alarm systems and service history Create and manage service tickets within company software Perform general office and administrative tasks, including: Collection calls Processing cancellation requests Scanning and organizing documents Additional duties as assigned

Qualifications:

Strong organizational skills and attention to detail Excellent verbal and written communication skills Ability to multitask and remain focused in a fast-paced environment Proficiency in Microsoft Word and Excel Basic computer and typing skills required High School Diploma or equivalent required Prior dispatching experience is a plus, but not required

Schedule:

Monday through Friday, approximately 7:30 AM - 4:30 PM (flexibility required) Why Join Us? This is an excellent opportunity to grow your skills while making an immediate impact within a supportive, family-owned business. You'll contribute directly to both our operational success and customer satisfaction.

Benefits:

Benefits are offered after 90 days of employment. Company pays 100% of Medical Insurance for Employee. If you are motivated, organized, and ready to be part of a dynamic team, we encourage you to apply today.

Job Type:

Full-time Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Vision insurance

Work Location:

In person