Administrative Tech Support

Administrative Coordinator / Technical Support Specialist A growing security systems and technology company is seeking a professional, organized, and customer-focused Administrative Coordinator / Technical Support Specialist to join its team. This role is ideal for someone interested in the security and technology field who enjoys helping customers and providing outstanding community service. Responsibilities Answer and manage high-volume phone calls Provide basic technical support, including password resets and troubleshooting system issues Determine when technician dispatch is needed Schedule sales, installation, and service appointments Coordinate with dispatch and field technicians Maintain accurate customer records and documentation Assist with billing, office administration, and daily operations Qualifications Administrative, receptionist, or customer service experience preferred Strong technical aptitude and computer skills Proficient in Microsoft Word, Excel, and Google Workspace Excellent communication and multitasking skills Professional, dependable, and detail-oriented Bilingual Spanish or Mandarin is a plus Requirements High school diploma or GED Valid driver's license with clean driving record Ability to pass background check and drug screening Ability to lift up to 25 lbs. This is a great opportunity to build a long-term career with a company focused on customer care, professionalism, and community service. Apply today! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.