Agent Experience Manager

Are you the person everyone turns to when they need help with technology? Do you enjoy organizing systems, solving problems, and helping others succeed? We are seeking an Agent Experience Manager to support our real estate agents by providing guidance with onboarding, technology training, and day-to-day systems support . This role plays an important part in helping agents get up and running quickly while ensuring they have the tools and resources they need to perform at their best. The ideal candidate is comfortable with technology, highly organized, and genuinely enjoys working with and supporting people . You'll serve as a key resource for agents, helping them navigate systems, troubleshoot issues, and stay productive in a fast-paced environment. If you're looking for an opportunity to grow your career while supporting a dynamic real estate team , we'd love to hear from you.

Compensation & Benefits:

Competitive hourly pay: $20.25 - $24.25 hourly Bonus structure after 6 months Health Insurance Reimbursement + 401(k) Paid vacation, holiday & sick leave Clear growth path and leadership exposure Investment opportunities after 1 year

Compensation:

$20.25 - $24.25 hourly

Responsibilities:

Train agents on our tech tools and platforms Host hands-on workshops and introduce new features Coordinate onboarding and memberships Create organized, efficient systems that keep things running smoothly Deliver exceptional, friendly support every day Collaborate with leadership and grow into expanded responsibilities

Qualifications:

You'll Thrive Here If You:

Have 1-2+ years of office or customer service experience Love helping people and solving problems Are tech-savvy (Google Workspace & Microsoft Office experience a plus) Stay organized and follow through Work well in a fast-paced, team-first environment Bring positive energy and a "let's figure it out" mindset Why Join Us? This is an exciting opportunity to join a high-performing, energetic, and growth-minded company. We're seeking someone who cares deeply about helping others succeed, thrives in a collaborative environment, and brings an unwavering commitment to customer service and problem-solving. Be a part of our team, where we're dedicated to creating a supportive, thriving culture for our agents! About Company Keller Williams Realty Centre, located in Columbia, Maryland, is dedicated to building careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Our mission is to be the real estate company of choice for our agents and their customers. We uphold values such as integrity, customer focus, commitment, communication, creativity, teamwork, trust, equity, and success through people. As a technology-driven company, we provide a real estate platform preferred by agents, buyers, and sellers alike. We're seeking someone who cares deeply about helping others succeed, thrives in a collaborative environment, and brings an unwavering commitment to customer service and problem-solving. Be a part of our growing team, where we're dedicated to creating a supportive, thriving culture for our agents! Agent Experience Manager 4.3 4.3 out of 5 stars Are you the person everyone turns to when they need help with technology? Do you enjoy organizing systems, solving problems, and helping others succeed? We are seeking an Agent Experience Manager to support our real estate agents by providing guidance with onboarding, technology training, and day-to-day systems support . This role plays an important part in helping agents get up and running quickly while ensuring they have the tools and resources they need to perform at their best. The ideal candidate is comfortable with technology, highly organized, and genuinely enjoys working with and supporting people . You'll serve as a key resource for agents, helping them navigate systems, troubleshoot issues, and stay productive in a fast-paced environment. If you're looking for an opportunity to grow your career while supporting a dynamic real estate team , we'd love to hear from you.

Compensation & Benefits:

Competitive hourly pay: $20.25 - $24.25 hourly Bonus structure after 6 months Health Insurance Reimbursement + 401(k) Paid vacation, holiday & sick leave Clear growth path and leadership exposure Investment opportunities after 1 year

Compensation:

$20.25 - $24.25 hourly

Responsibilities:

Train agents on our tech tools and platforms Host hands-on workshops and introduce new features Coordinate onboarding and memberships Create organized, efficient systems that keep things running smoothly Deliver exceptional, friendly support every day Collaborate with leadership and grow into expanded responsibilities

Qualifications:

You'll Thrive Here If You:

Have 1-2+ years of office or customer service experience Love helping people and solving problems Are tech-savvy (Google Workspace & Microsoft Office experience a plus) Stay organized and follow through Work well in a fast-paced, team-first environment Bring positive energy and a "let's figure it out" mindset Why Join Us? This is an exciting opportunity to join a high-performing, energetic, and growth-minded company. We're seeking someone who cares deeply about helping others succeed, thrives in a collaborative environment, and brings an unwavering commitment to customer service and problem-solving. Be a part of our team, where we're dedicated to creating a supportive, thriving culture for our agents! About Company Keller Williams Realty Centre, located in Columbia, Maryland, is dedicated to building careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Our mission is to be the real estate company of choice for our agents and their customers. We uphold values such as integrity, customer focus, commitment, communication, creativity, teamwork, trust, equity, and success through people. As a technology-driven company, we provide a real estate platform preferred by agents, buyers, and sellers alike. We're seeking someone who cares deeply about helping others succeed, thrives in a collaborative environment, and brings an unwavering commitment to customer service and problem-solving. Be a part of our growing team, where we're dedicated to creating a supportive, thriving culture for our agents!