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Watches of Switzerland

Administrative Manager

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What they do

An Administrative Manager manages and directs administrative support for a company or organization or manages the business office at a smaller company. Directs clerical and administrative staff, manages supply orders and budgets, monitors company contracts or procedures, or directs equipment and office space use and maintenance.

$92,140 / year median in New Jersey

-4% projected decline

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Job Description

Administrative Manager Our Administrative Manager is an important member of our Retail team. The Administrative Manager will provide general showroom and office support with a major focus on providing excellent client service and fostering a professional work environment for all team members. The Administrative Manager will also coach, train, and develop office staff. Responsibilities
  • Assist clients with their purchase, repair or service concerns in a friendly and professional manner.
  • Provide relief coverage on the sales floor and assists clients as deemed necessary.
  • Coach, trains and develop office staff.
  • Ensure office and management are operating within Company Guidelines, Policies and Procedures.
  • Inventory control and reconciliation of physical inventories.
  • Ensure sales transactions are processed according to company guidelines, and bank deposits are handled according to policy.
  • Oversee shipping and receiving of all merchandise and paperwork.
  • Reconcile and finalize payroll for posting.
  • Oversee the repair department; ensuring repairs are completed in a timely manner.
  • Assist sales professionals and management team with their concerns and special request.
  • Answer phones in a polite, friendly manner and assist clients with their requests.
  • Perform opening and closing procedures.
  • Prepare all transfer requests correctly, from shipping/receiving merchandise and keeping all incoming and outgoing transfer packing slips in corresponding files.
  • Ensure store has all necessary supplies and materials.
  • Prepare all packages for mailing and shipping.
  • Provide support with general showroom/office maintenance.
  • Other tasks and responsibilities assigned by management. Experience
  • 3+ years of experience in of administrative experience, preferably in a retail operations environment. Skills
  • Good Client Service and selling skills
  • Good interpersonal and communication skills (verbal and written)
  • Detail oriented and good organizational Skills
  • Teamwork
  • Able to multitask in a fast-paced