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The Ability Center of Greater Toledo

Associate Director

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What they do

An Administrative Manager manages and directs administrative support for a company or organization or manages the business office at a smaller company. Directs clerical and administrative staff, manages supply orders and budgets, monitors company contracts or procedures, or directs equipment and office space use and maintenance.

$88,318 / year median in Ohio

-5% projected decline

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Job Description

Develop Leaders. Strengthen Programs. Advance Our Mission. The Ability Center, a Center for Independent Living (CIL), is on a mission to build the most disability-friendly community in the nation. As a CIL, we operate with a unique philosophy of consumer control, where individuals with all types of disabilities directly govern and staff the organization. We empower people with disabilities to achieve greater independence, pursue their passions, and transform how society views disability. We are seeking an Associate Director who is a collaborative, strategic leader passionate about working with exceptional leaders, strengthening organizational performance, and advancing opportunities for people with disabilities. About the
Role:
As Associate Director, you will be a key member of our senior leadership team, partnering with the Executive Director to provide strategic leadership and operational oversight across multiple departments. You will support and empower leaders, strengthen organizational effectiveness, foster cross-department collaboration, and help ensure services remain aligned with the principles of Independent Living and person-centered support. You will oversee our Navigators & Durable Medical Equipment (DME), Home Accessibility, Independent Living, Assistance Dogs, and Advocacy departments while serving as a trusted strategic partner to the Executive Director. You will also act as the Executive Director's designee for operational matters, as delegated.
  • Provide strategic leadership and operational oversight across assigned departments
  • Coach, mentor, and support department directors and managers while fostering accountability, collaboration, and continued professional growth
  • Partner with the Executive Director and leadership team to establish strategic priorities and translate organizational goals into measurable outcomes
  • Evaluate operational performance, financial indicators, consumer outcomes, and community needs to drive continuous improvement and long-term sustainability
  • Support budgeting, staffing, grant development, and resource allocation while leading operational improvements that strengthen organizational effectiveness
  • Build strong partnerships across departments and represent The Ability Center within the community
Requirements:
  • Bachelor's degree in organizational leadership, nonprofit management, disability studies, human services, public administration, social work, or a related field required; master's degree preferred
  • Five or more years of progressive leadership experience, including supervising managers or program leaders
  • Understanding of disability inclusion, accessibility, and the principles of Independent Living, or a demonstrated commitment and ability to quickly develop this expertise
  • Demonstrated success leading multiple departments or programs, coaching and supporting leaders, implementing strategic initiatives, and improving organizational performance
  • Strong leadership, coaching, communication, analytical, problem-solving, and relationship-building skills
  • Experience evaluating operational, financial, and outcome data to support strategic decision-making
Compensation & Benefits:
Salary range $97,500 to $125,000 annually, commensurate with experience and qualifications. The Ability Center offers a comprehensive benefit package including a 401(k) plan with employer contributions, medical, dental, vision, life, long-term disability, AD&D, generous paid time off, and professional development opportunities. The Ability Center is an equal opportunity employer.