Duties:

Drive administrative, operational, reporting and quality improvements through partnership with internal teams. Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity. Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters. Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing. Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy. Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed. Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the department. Manage external audits, perform business continuity activities, and address regulatory issues. Coordinate and manage activities such as the tracking of business financials, employee headcounts, and other administrative needs and data management and reporting projects as necessary. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements:

Requires a Master's degree, or foreign equivalent, in Business, Management or related field and 8 years of experience as a Business Unit Group Manager, HR Advisor, HR Generalist, HR Manager or related position performing Operational and Process Management within the financial services industry. Alternatively, employer will accept a Bachelor's degree in the listed fields and 10 years of progressively responsible, post-baccalaureate experience as in the listed positions. Full span of experience must include: Risk Management; Working with Legal and Regulatory Compliance, including employment laws, regulations, and ethical practices to ensure compliance and mitigate risks; Change management; Business strategy support; Workforce planning. Additionally, 7 years must include: Data Analysis and tools using Tableau, Microsoft Power BI, Microsoft Excel; Global business; Developing organizational effectiveness plans.

Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID # 26970314. EO Employer.

Wage Range:

$184,746 to $203,100

Job Family Group:

Business Strategy, Management Job Family:

Business Execution & Administration

Job Family Group:
Job Family:
Time Type:
Full time
Primary Location:
Irving Texas United States

•

Primary Location Full Time Salary Range:

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Aug 12, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . 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