Administrative Support Manager

Administrative Support Manager Providence, RI Job Details Full-time $60,409 a year 1 day ago Benefits Disability insurance Health insurance Dental insurance Vision insurance 403(b) Loan assistance Qualifications Employee onboarding Spanish Microsoft Excel Microsoft Outlook Inventory management Workflow management (operations management method) Mid-level Improving operational efficiency 3 years Administrative experience High school diploma or GED Team development Hiring Driver's License Supervising experience Overseeing compliance functions Team management Driving Staff training Performance Improvement (PI) Front desk Purchasing Office management Onboarding process management Associate's degree Leadership Staff development

Full Job Description We're Hiring:

Administrative Support Manager Location:

Providence, RI, Pawtucket, RI, Central Falls, RI (please note: you may be placed at any of our sites that have openings or be expected to float to other sites)

Reports To:

President/CEO Employment Type:

Full-Time (Monday - Friday, 8 hour shifts) Make an Impact Behind the Scenes That Powers Everything At Children's Friend, our mission-driven work depends on strong, seamless operations—and that starts with exceptional administrative leadership. We're looking for an Administrative Support Manager to lead and elevate our administrative support function across the agency. This is a high-impact role for someone who thrives on organization, loves building systems, and knows how to lead teams to deliver consistent, high-quality support across multiple locations.

What You'll Do:

As our Administrative Support Manager, you'll serve as the backbone of administrative operations—ensuring everything runs smoothly, efficiently, and consistently across sites.

You will:

Lead, coach, and develop a team of administrative professionals, including a Supervisor and site-based staff Standardize and improve administrative processes across all locations Oversee front desk operations to ensure a welcoming, professional experience for all visitors Manage office systems including supplies, inventory, and purchasing practices Monitor workflows and drive continuous improvement in efficiency and service delivery Partner with leadership and program teams to align administrative support with organizational needs Support hiring, onboarding, and training of administrative staff Ensure compliance with agency policies, confidentiality standards, and operational requirements Contribute to agency-wide initiatives and strategic goals

What You Bring:

We're looking for a collaborative, solutions-oriented leader who can balance big-picture strategy with day-to-day operations.

Qualifications:

High school diploma required; Associate's or Bachelor's degree preferred 3-5+ years of progressive administrative experience, including supervisory or management experience Strong knowledge of office operations and workflow design Proven leadership and team management skills Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) Excellent communication, organization, and problem-solving abilities Ability to manage multiple priorities and drive results across sites Bilingual Spanish required

Additional Requirements:

Valid driver's license, reliable vehicle, and auto insurance Ability to work flexible hours as needed Ability to lift up to 20 lbs Successful background screening Why Join Children's Friend? At Children's Friend, we believe every child deserves a strong start. As part of our team, you'll have the chance to grow professionally, contribute meaningfully, and be part of a diverse and inclusive workplace where your efforts matter every day. Equal Opportunity Employer We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at . Children's Friend offers a comprehensive benefits package that includes the following: Medical Dental and Vision coverage Employer contributions to the 403(b) plan Employer-paid Life and Disability insurance Flex Spending Accounts 12 Holidays Competitive Vacation Benefits Training and Professional Development Education Assistance Student Loan Repayment Assistance