Front Desk Supervisor

Hematology Oncology Associates was established in Palm Beach County over 35 years ago, and has grown to include 10 Board Certified Hematologist and Oncologists and 6 Nurse Practitioners in 3 convenient locations within our community. Our goals are to provide state of the art cancer treatments with a high level of compassionate care in a warm inviting environment. We also specialize in treatment of coagulation blood disorders, leukemias and other hematologic benign conditions. At Hematology Oncology Associates of the Palm Beaches, we believe that together, we will work to drive a better life outcome for our community. Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Job Description:

Supervise and lead administrative staff within the oncology office. Coordinate scheduling, task assignments, and workflow for staff. Train new front desk staff members and provide ongoing support to ensure they meet office protocols and procedures. Ensure that the office operates efficiently and that all resources are available for staff and patients. Maintain inventory of office supplies and equipment, ensuring that stock levels are appropriate and that items are ordered when necessary. Oversee patient flow to ensure minimal wait times and a positive patient experience. Coordinate patient appointments and manage scheduling to accommodate the needs of patients undergoing oncology treatments. Ensure compliance with all health and safety regulations in the office.