Administrative Coordinator I (Pool Troopers)

The Role The Administrative Coordinator will coordinate and perform a diverse set of support tasks, focusing on a high level of customer service with both internal and external customers. We offer competitive pay with full medical benefits, 401(k), and Paid Time Off.

Pay range:

Starting at$ 21

Duties/Responsibilities:

Answers incoming phone calls, providing exceptional customer service targeting one call resolution. Welcomes and assists customers, visitors and vendors. Retrieves information as requested from operating system, email, and company ticketing system. Responds to and resolves administrative inquiries and questions from employees, internal departments and customers. Reviews and communicates with customers on outstanding balances in effort to collect monies. Communicates with Administrative Supervisor and other Management any concerns or issues. Request and apply payments to customer accounts in real time. Performs other duties as assigned.

Required Skills/Abilities:

Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Basic understanding of clerical procedures and systems such as recordkeeping and filing. Ability to work independently.

Education and Experience:

Associate's degree preferred. Bachelor's degree a plus. Three to five years of experience in an administrative role.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Let's elevate the pool care industry, together! Pool Troopers, with SPS PoolCare, is the fastest growing pool care and maintenance company in the United States. We are pool care experts working to make pool ownership a joy. We put our customers and our team members at the center of all that we do. We are on a mission to change the pool industry - for the better. Pool Troopers, with SPS Pool Care, is already #1 or #2 in many of our markets, and we envision a bright future ahead. Our success depends on hiring only the very best team members, and on building a cohesive team with a passion for serving our customers. We don't just welcome diversity - we celebrate it! We are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected by applicable state or federal laws. Please note, Pool Troopers, with SPS PoolCare, does not accept agency resumes. Please do not forward resumes to our careers alias. We ares not responsible for any fees related to unsolicited resumes.

Job Type:

Full-time Pay:

From $21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Administrative:

1 year (Required)

Work Location:

In person