About Us:

SUP Englewood is a local paddle sports outfitter offering guided tours and top-tier rentals along Florida's beautiful coastlines. We're passionate about connecting people with nature and providing safe, memorable outdoor adventures. About the

Position:

We're hiring a part-time Guest Experience & Admin Coordinator to join our team! This role combines front desk customer service with light rental support. You'll assist guests during check-in, handle waivers and payments, provide product knowledge, and help keep the office running smoothly. You may occasionally assist with launching or retrieving gear.

Key Responsibilities:

Greet guests and check them in for their reservation Handle digital waivers, payments, and rental agreements using FareHarbor , DigiSigner , and Dropbox Provide guidance to guests about available rentals and rental package add-ons (hats, dry bags, sunscreen, sunglasses, etc.) Answer phones, return emails, send text message to coworkers at the kayak launch to communicate arrivals, and maintain excellent communication to guests. Assist guests with completing digital forms on iPads or computers Provide park information to inquiring visitors and potential customers Assist guests in departure by clearly communicating next steps, park amenities, safety requirements. Maintain a clean, organized front office environment, and common use area (this includes restrooms). Occasionally assist with pushing out kayaks/paddleboards (with training and support) Learn basic weather assessment, land lesson overviews, and safety practices

Ideal Candidate Will Have:

Strong organizational and multitasking skills Comfort using tech tools (iPads, reservation software, Dropbox, etc.) A professional, positive, and welcoming attitude Excellent communication skills in person, via phone, and text Ability to lift up to 85 lbs (occasional assistance with kayaks)

Schedule & Seasonality:

Part-time position Typical hours: Daily 8:30 AM•1:00 PM Occasional holidays (e.g., Mother's Day, Father's Day) during peak season Must be available on weekends

Peak Season:

February 15•August 15

Off-Season:

August 15•November 15 (light to no hours) Closed on select holidays:

Thanksgiving, Christmas, Easter, and Memorial Day Perks:

A/C office with occasional outdoor tasks Team discounts on gear and merchandise Company training in coaching, safety, tech tools, and customer service Friendly, supportive work environment in a beautiful coastal setting

Position Requires:

Boater Safety education course approved by the National Association of State Boating Law Administrators and the State of Florida. Must have proof of completion.

https:

//www.boatus.org (Free Course Available Online)

Job Type:

Part-time Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule Ability to

Commute:

Placida, FL 33946 (Required)

Work Location:

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