Administrative Coordinator

Administrative Coordinator TWC Services, Inc. - 3.5 Des Moines, IA Job Details Full-time 1 day ago Benefits Profit sharing AD&D insurance Paid holidays Dental insurance Tuition reimbursement Vision insurance 401(k) matching Opportunities for advancement Qualifications Client onboarding Process improvement Administrative experience High school diploma or GED Phone call management Entry level Under 1 year Full Job Description Description TWC Services, Inc., is an industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment. What makes us world class? We put our employees first! Hiring great people has made us the best place to work, and we have over 115 years of experience. With 34 offices in the Southeast and over 500 Technicians, we are looking for you to help us be the best service company in the region. It is time for you to put your knowledge too work and start building a career! What Success in our Administrative Coordinator Role Looks Like at TWC Services Inc. Supports the client setup and management process in an accurate and efficient manner.

Key Areas of Responsibilities:

Issue Resolution:

Reviews and handles any emails in the exception folder of the shared services' inbox in a timely manner. Identifies process improvement opportunities and relays those to manager for discussion.

Client Setup:

Collects new client and new location forms and records the client in our system, including setting pricing and line-item structures, AP or AR contracts, collection limits, sales tax jurisdictions, and scanning of correct paperwork. Handles phone calls being transferred from the branches to set up new clients in our systems, as needed.

Reference Checks:

Performs reference checks for new clients that do not have sufficient information in the system. Collects payment information if not available.

Requirements:

Requirements:

0-2 years of administrative support experience

High School Diploma/GED We Offer:

Paid holidays Health, dental and vision insurance Growth potential with a stable company Paid vacation Wellness reimbursement program 401k with company match and profit-sharing Continuing education and advancement opportunities Tuition reimbursement Term, AD&D and Dependent Life insurances Prepaid Legal TWC Services Inc., is a service-industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment operating under a people-first approach. With roots dating back to 1906, TWCSI has expanded to over 30 locations and counting throughout the southern United States, with Corporate Headquarters in Des Moines, IA. TWC Services, Inc is an EOE, including disability/vets. TWC Services, Inc participates in E-Verify.