Legal Administrative Support Coordinator

Legal Administrative Support Coordinator BrownWinick Des Moines, IA Job Details Full-time 15 hours ago Qualifications Computer operation Customer communication Administrative experience High school diploma or GED Desktop applications Productivity software

Technical Proficiency Full Job Description SUMMARY:

The Legal Administrative Support Coordinator plays a critical role in ensuring smooth operational and administrative workflow within the practice area. This position is responsible for managing document intake, processing, and organization; supporting attorneys, paralegals, and legal assistants; and facilitating efficient client communication and file management. The role requires strong attention to detail, proactive service, and the ability to support a high-performing legal team. The coordinator maintains positive contact with clients, attorneys, and staff, and observes strict confidentiality of client matters.

EDUCATION/EXPERIENCE REQUIREMENTS

High school diploma or equivalent required; Associate degree preferred. Two years of administrative experience in a professional services environment; law firm experience strongly preferred. Proficiency in Microsoft Office applications with speed and accuracy. Experience with document management systems (EDMS) and other office-related technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES

"Essential functions" are job duties that incumbents must be able to perform unassisted or with reasonable accommodation.

Mail Processing and Document Management:

Sort, process, and scan incoming mail, organizing and saving documents in client files. Handle email correspondence by distributing relevant materials to attorneys, paralegals, and legal assistants.

EDMS Filing and Document Preparation:

Manage Electronic Document Management System (EDMS) filings, ensuring accurate and timely documentation in client files. Scan, print, and prepare estate planning documents, notes, and related materials.

Client Correspondence and Assistance:

Assist in client communication by preparing outgoing mail, including certified or express deliveries via UPS/FedEx. Greet clients, escort them from the lobby to conference rooms, and provide support during meetings as required.

Witness Assistance and File Integration:

Assist in legal procedures by serving as a witness and aiding in file integration. Maintain organized records and facilitate efficient file retrieval when needed.

Special Projects and Flexibility:

Collaborate on special projects as assigned, demonstrating adaptability and a proactive approach to support various needs within the legal team.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Professional Excellence:

strong administrative proficiency, quality of work, and attention to detail.

Business Acumen:

understanding of workflow, priorities, and professional service expectations.

Technology Proficiency:

ability to learn new systems and support EDMS functions effectively.

Communication Skills:

strong written and verbal communication skills; ability to support positive client experiences and resolve conflicts professionally.

Mindset:

positive attitude, collaborative nature, adaptability, and willingness to support team needs.

Initiative:

self-motivated, accountable, and proactive in supporting attorneys and staff.

ADDITIONAL ROLE EXPECTATIONS

Ability to manage multiple priorities under time-sensitive conditions. Demonstrated reliability, professionalism, and discretion in handling confidential information. Occasionally requires more than 40 hours per week or irregular hours to meet business needs. Ability to sit, stand, use a computer, and operate standard office equipment for extended periods