Administrative Coordinator 3

Salary $2,387.00 - $4,089.00 Monthly Location Monroe, LA Job Type Classified Job Number

NEDHSA-220764-AC3-5426-AM

Department LDH-Northeast Delta Human Services Authority Opening Date 05/05/2026 Closing Date 5/15/2026 11:59 PM Central About this Job

NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION

Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility. Northeast Delta Human Services Authority is seeking an Administrative Coordinator 3 to work as part of a treatment team to provide quality care and reduce the stigma surrounding behavioral health (mental health or substance use) and physical health treatment. The incumbent independently performs duties requiring a broad knowledge of several clerical fields to assist the administrative team with all assigned duties. An ideal candidate will possess the following competencies:

Accepting Direction:

The ability to be open and willing to follow guidance or instructions.

Following Policies and Procedures:

The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Thinking Critically:

The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions Minimum Qualifications Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information Job Duties:

Greets all consumers and directs consumer to appropriate areas in the clinic while simultaneously answering all telephone calls and directing calls to appropriate staff. Strictly adheres to policies related to criteria for services, confidentiality/disclosure of consumers records, disposal of records, etc. Assists with maintenance of yearly fee updates for all consumers according to agency guidelines and maintains necessary forms for the establishment of fees for services as needed. Enters information into Claimtrak related to income, benefits, and dependents as well as providing consumers with information related to insurance benefits and out of pocket costs. Confirms appointments daily and completes phone calls related to pending appointments. Assists with keeping all consumer records current, filing or uploading reports/evaluations, correspondence, discharge summaries, etc., using the LDH policy for open/closed cases. Verifies and documents Medicare, Medicaid, and other insurance coverages and scans copies of insurance cards and ID information into Claimtrak.

Position-Specific Details:

Appointment Type:

Probational, Promotional, Demotion, Lateral Transfer, or Detail to

Special Duty Location:

Monroe Integrated Care Clinic Compensation:

NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans. 2-year

Full-Time Clinical Practice:

NHSC will pay up to $50,000• for an initial 2 years of full-time clinical practice to clinicians. (Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. For further information about this vacancy, contact: Ms. Janesia Raybon, MPA Human Resources Director A Northeast Delta Human Services Authority 2513 Ferrand Street Monroe, LA 71201 318-362-4237 (office) Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave - Up to six weeks paid parental leave More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave - State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. •Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org ). LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees Retirement System (www.lsers.net), among others