Administrative Coordinator Mercy Medical Center - 3.8 Baltimore, MD Job Details Full-time $21.98 - $36.27 an hour 11 hours ago Benefits 403(b) matching Disability insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance 403(b) Qualifications Medical chart preparation Patient demographics Assisting medical staff Mid-level High school diploma or GED Health insurance referral requirements Phone triage Handling patient inquiries Phone call management Patient registration Managing patient records Care coordination Medical billing regulations compliance 2 years Patient scheduling via phone Hospital experience

Full Job Description Overview:

Join our Team at Mercy Medical Center - Now Hiring an Administrative Coordinator! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities:

The Administrative Coordinator is responsible for scheduling patient appointments, answering phones and triaging calls for importance and/or severity. Responsible for all front desk duties including, but not limited to, review of patient demographics and updating information in the computer system, preparing patient charts for daily clinic, copying medical records, processing patient dictation, sorting mail and filling out disability forms. Maintain current knowledge of insurance requirements and referrals for accurate billing submission. Exhibits professional conduct at all times and maintains a courteous and helpful approach to interactions with staff, physicians, patients and visitors.

Qualifications:

High School Diploma or GED 2-3 years experience, preferrably in a hospital setting

Min:

USD $21.98/Hr.

Max:

USD $36.27/Hr.

Benefits:

Benefits Eligibility is based on your scheduled FTE status and Job Category Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees 403(b) retirement plan with generous company match and "catch up" provision Paid Time Off (PTO) & company paid holidays Tuition reimbursement Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Employer paid Short & Long Term Disability benefits for eligible employees Voluntary Benefits Discounts on auto & home insurance and Verizon plans Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living

Mercy's Mission and Values EEO Statement:

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.